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November 2025 by Carmela Gates
Thank you Miss Janet for your great customer service.
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November 2025 by Reed Johnson
Amazing service kaylan was very nice and helpful and helped us get the right ring
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November 2025 by rebekah makenzie
Wonderful customer service! Made my experience absolutely spectacular.
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November 2025 by Ty H
Kaylan was fantastic came in for 1 charm left with two! Thank you!!
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October 2025 by Devonta Montgomery
Kayla was extremely helpful. Reeds performed great service even through a busy day.
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October 2025 by Denisha Davis
She was so nice and sweet very helpful
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October 2025 by Chastity Patterson
Very nice people very polite and professional
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October 2025 by Kelsey Kroon
kaylan was the best salesman!! i love herrrr !! she was super helpful and sweet !!
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October 2025 by Bugg Alexander
Kaylan did awesome job today with us at Reeds in Tupelo Mall!!! Thanks again Kaylan!!!
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October 2025 by Kendy Smith
Exceptional Experience. Janet saved the day. Everyone is always so nice and making sure I receive great service when I come
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September 2025 by Leeah Hill
If I could give Reed’s 0 stars, I would.
I’ve had my wedding band for just 6 months, and I’ve already had to send it back four times—the diamond has fallen out multiple times, and today marks the fourth time it’s happened.
The first time the diamond fell out, I had only had the ring for three weeks. The local store didn’t want to replace it, and it took my mother-in-law calling the main corporate number to finally get any help. They ended up replacing the entire band—which was heartbreaking, because it was the one I wore on my wedding day. It held so much sentimental value. But I was assured that the new band was more secure and that this wouldn’t happen again.
Unfortunately, since getting the replacement, the diamond has now fallen out three more times, and each time I’ve had to send it off to be repaired. That’s four times in just six months.
To make matters worse, the customer service at the store has been rude and dismissive.
This band was supposed to be a lasting reminder of one of the most important days of my life, and instead, it’s been a constant source of frustration and disappointment.
My advice? If you want quality jewelry that lasts, don’t go to Reed’s. Go somewhere else.
This is me adding to my original review! I have had my ring for 11 months now almost a year. I have quit wearing my ring except to church and if I have a dinner date night with my husband (places where I do absolutely nothing to chance it falling out). I have now lost the diamond 6 times. They have been no help on resolving this problem and my ring has been in the shop getting fixed more then I have been able to wear it. When I do have my ring I am too scared to wear it. DO NOT BUY FROM THIS PLACE unless you want to have constant issues with your jewelry and rude customer service who lie to your face.
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September 2025 by kaitlynn neal
Such great service 👏 🙌
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September 2025 by Jordan Young
Loved it
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September 2025 by RonIsElite
It’s cool and awesome
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September 2025 by Jorrin Harris
Very Professional on all touch points of showmanship!! Jacuana Sykes, thanks a mill!
