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December 2023 by Monta B
This company is not completely fair when you have an extended warranty on your vehicle, they charged me $1800 to fix my vehicle when I only was to pay $250 for my deductible with my warranty plan and they did not file a claim with my warranty plan, they said the plan wouldn't pay and when I contacted the plan I was told that it would have paid, especially when it had something to do with my motor, I believe that I was not treated for as a customer and I believe that it was because I was a woman and a black woman at that and I feel they got over on me, that's the reason I pay every month for the extended warranty so I wouldn't have a high bill to pay to get my vehicle fix. I think other customers need to know how I was treated. I feel I was over charged and no proof that all they did was necessary. Please be aware, I was told by others that this business is very prejudices.
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September 2023 by James Moyer
We are traveling from Michigan and our starter went out on our 2001 Dodge Ram 2500. We called Blackburn on the road and was able to drop it off Monday night at 5 pm. They called with verification that it was the starter by 9am and called at 11:15 am to say they were completed! They sent a car for me and when I got to the truck it had been washed and the interior had been cleaned. I was blown away by the excellent customer service from them. Thank you so much for such a quick turnaround.
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October 2022 by christopher fountain
Never come to this place! Had a service appointment only to be told that they were too busy! The service person was extremely unaccomodating and rude! Shady salesmen and high markups is why I bought a new truck elsewhere!
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July 2022 by something something
These guys are crooked. I wouldn't trust them working on my bike, let alone my car.
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June 2022 by Pat The Trucker
I had some small dents and chipped paint on the door of my widebody challenger repaired. The body shop did an excellent job repairing my car. The price was reasonable. I dropped my car off monday and got it back wednesday. They work on all brands. I recommend this body shop to anyone looking for excellent work and service. I'm very pleased with what they did to my car.
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May 2022 by Jay Taylor
Great experience. They resolved an issue on our 2015 Chrysler town and Country van. Mac Haik in flowood charged us for a TIPM we did not need for over $1000. The problem with our ac blower was a broken air flap. We did NOT get that "Great Mac Haik feeling at all". Very pleased with our service here. Went above and beyond.
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May 2022 by Joe Howard
Thank you mr Jim. He literally went above & beyond to help me this morning. Got me in & out in matter of minutes. Appreciate you my guy!!! ???
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April 2022 by Lin Williams
I know everyone has their expectations and ideas of what "great customer service" looks like, so here mine...The service manager, Roger, was my first contact with this dealership. He gained my trust the very first phone call after advising me of what he and his team would do to solve my oil leak problem. I had been to my regular service place already and felt like I was being railroaded, again! I took what Roger said and presented to the service place I had been using and get the repair and it did, indeed, fix my issue. Last week my jeep broke down and I did not hesitate to have it towed to Blackburn based on my previous positive experience.I was on the search for a vehicle to purchase and found one here at Blackburn. Every step of the process to purchase the vehicle was very pleasant. Dan was my salesman. He was very personable, friendly and helpful. Great sales guy! I left with the vehicle I was hoping for and the whole team was very helpful, friendly and accommodating. As of today, Blackburn will be my go to place for repairs and sales. I highly recommend this dealership.
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February 2022 by Shereada Manuel
Great dealership. Didn't spend much time there although I bought a vehicle
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April 2021 by Constance Harthcock
My daughter had auto trouble while in the area and was treated extremely poorly. The service person was rude and acted like he didn’t want to help
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January 2021 by Melinda McCue
A big Thank you to Randal Trahan and anyone else who helped out we are from out of state on our way to Tennessee car was making noise was waiting for them to open up it was a easy fix but thanks again if we have a problem again we will be right in ??
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January 2021 by Bgh Bgh
EASY to deal with... Got a GREAT deal on an Altima. Ask for Timothy.
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January 2021 by billy williamson
These men were so helpful to me in replacing the battery in my Jeep. It is very difficult to get to the battery location in this model and they did it and were very courteous.
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January 2021 by Rocky Edwards
Buyers beware this company is ridiculous they dont even try to sale you a vehicle and they refuse to wait on you and there selection of vehicles suck so I need them to transport what I want to Vicksburg before I buy anything im not settling for just any vehicle and they wont do that they also ran my credit without my consent and had the nerve to tell me my credit was locked I got a notification email showing they pulled it ?
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December 2020 by Catherine Brooks
Jed Blackburn is awesome and Has the best attitude ever. We had a renter car and a deer ran in front of the car and total it. But Mr. Jed fused a little about their policy but we worked everything out. Bless him and his family.
