-
February 2024 by Michelle Taylor
Terrible service! Told multiple lies about when our truck would be fixed. It's been four weeks and still isn't fixed. Original time line was two days. Never again! Avoid this Shade Tree Mechanic Shop at all costs!
-
November 2023 by walter davis
Was timely in the repair excellent work will use them again
-
June 2023 by Leandrew Drake
Great Service. Randy and his team are “Customer 1st”.
-
March 2023 by Debra Goodman
Great workmanship!
-
February 2023 by Julia Barr
Very thoughtful courteous folks.
-
February 2023 by LaTonya B.
Mr. Thorne & staff is absolutely the BEST! GO HERE FOR ALL YOUR AUTOMOTIVE REPAIRS!PROFESSIONAL, EXPERIENCE, AND CUSTOMER SERVICE AT ITS BEST..
-
February 2023 by Cynthia Williams
The body work was good, Randy needs to appreciate his worker, and give them a raises. Randy dont appreciate his worker. He have worker that been there for over 30 years. And they are good employees. I been coming there along time. And it not the same. It not like it was when he was on the hill or Adwood. I know he recieve the government funding and didnt share it with his staff. but took care of his family. well hell they the reason he still in business. Please pass on to RANDY...Service: Body & Trim
-
August 2022 by Sunshine Sweatt
Graci Joi is back on the rode... And yes, that is my cars name... they did a wonderful job ?
-
July 2022 by Stacy Holcomb
Not quite sure how they are getting a 4.9 on these reviews. Walked in to see about getting someone to look at my car today. You could hear the door shut behind me and I had keys in my hand that could be heard. There was a man behind the desk, that was scrolling through his phone and never acknowledged me. Guessing this is possibly the manager. Not so sure. Not setting a very good example for your employees. Anyway, one lost customer here. Took my business elsewhere.
-
February 2022 by Rachel Potter
I hit a deer and did some major damage to the front end of my car. Randy and his team did an excellent job making sure I was taken care of with the least amount of hassle possible. In this day and age of backorders and supply shortages he was able to make magic happen and get me back into my vehicle sooner than expected. They go the extra mile to make sure you are happy and do a great job! Repeat customer (unfortunately) :)Services: Exhaust
-
February 2022 by Hannah Lewis
Thornes did an outstanding job explaining the insurance process, fixing my car, keeping in touch with me, and overall giving great customer service! My car looks like it never had any damage and the paint job is spot on. I'm so happy and thankful!
-
January 2022 by Artie Johnson
A waiting room is needed with vending machines for those not leaving their vehicles
-
December 2021 by Lilton Gaines
Need repairs done economical? STOP in and see Randy, tell him Mr. Gaines sent ya!
-
July 2021 by Will S
Wow, I will just say that I am not at all surprised about all the excellent reviews Thorne has received. I brought my car to them after my car had been totalled by my insurance company. There was very little damage but it was an old car, 2001, and the company didnt want to repair it even though the value of the vehicle was almost double the $2,300 estimate given by the shop recommended by the insurance company. I decided to keep the car and took it to Thornes and got an estimate of just under $1000 to replace the damaged bumper. They did a great job for a few dollars less than the estimate, washed the entire car, which it really needed, and gave it back looking better than it had for a long time. Randy took the time to explain to me the process to get a rebuild title after the repairs were done and they replaced a cosmetic foot rail piece at no charge. Great people, great work, and a great experience overall. I would definately recommend them to anyone anywhere near Vicksburg.
-
June 2021 by BG Love
My first impression of this business was positive. My auto front bumper was damaged by a dog that I hit on a highway and needed replacing.Their direct straight forward open explanation as to what they could do and the approximate length of time it would take, and extra costs applied to my insurance company if needed convinced me to have my car's damaged front bumper repaired at their business. Best explanations that I had heard yet. Very professional and helpful. I can't wait to see my car.