April 2021 by Tracey Carreras
I have never gone to a big company for my taxes, only myself or local CPA. I was weary but an employee of Jackson Hewitt, Robin Morgan , assured me she would take good care of me. I was a customer of hers at her previous local business . We ran into one another at Waveland Wal Mart about a month ago. For 20 years I have had to pay every year, and handsomely. I was in awe today when Ms Morgan told me I was getting a refund. I am still shaking my head in disbelief. SHE was very knowledgeable,, professional, understanding, patient, explained new laws and ones I was told didn't apply to me. She even stayed after closing to finish my taxes with support from HER MANAGER who approved and assisted her over the phone.Sorry, I don't know your name sir but thank you also.. I will be back next year no question in my mind.Thank you for everything Robin and Jackson Hewitt for helping me on a Sunday and helping me receive my refund POTENTIAL and don't forget the $100 off I received from my amount due. Tracey Carreras, RDH.Bay St Louis,Ms.
