CVS is a store that provides a mix of experiences. Many customers appreciate the polite and helpful staff, noting the store's cleanliness and excellent service. However, some reviews mention high prices, limited selection, and a lack of attentive service from certain staff members. Overall, CVS has both positive feedback for its customer service and some criticism for staff engagement and pricing.
The staff is very knowledgeable, extremely helpful, too kind, and they absolutely greet me by name each and every time I enter the building. And I must add with the sweetest smiles. 99% of the staff at other businesses act as if THEY are doing me a favor by taking my money. West Point CVS is the BEST. I will NOT shop... read full comment
August 2026
Went to pickup meds, I was surprised it was actually ready. I get text regularly saying they're ready but when I get there there not ready!
August 2025
I enjoyed my visit today in West Point, MS store #2038. The cashier was very polite and helpful with my transaction. I am completing the survey because I had a wonderful, no hassle, experience. The store is very clean and I found the items that I needed.
