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June 2023 by Debbie Lamkin (Debo)
Sad to have to go to Cspire parking lot to update your phone. Because the hot spots we buy 2 don't work at the house either.
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July 2022 by D Ray
I seriously dislike cspire I had bad customer service there I switched to AT&T
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January 2022 by Leichmann Bracey Twiner
Excellent customer service here!
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December 2021 by Westside Cafe
Staff Allways courteous?
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August 2021 by Louis
Prior to my in-store visit I called CSpire CS dept. to see if my device from another carrier would work on its network. After providing the required info I was told yes, it would work. Stop by a local store and started a new trial account for 30 days. It was confirmed once again that my personal device would work on CSpire's network. After several days of traveling and testing their coverage with the phones I decided to move forward and returned to the same store to complete the setup. I returned one of the trial phones because I wanted to use my personal Note9 but upon talking with another associate I was told my phone wasn't supported by their network and that it had to be an I-Phone oppose to an Android. This was an unexpected surprise. I explained to the associate that it was confirmed by previous associates that it would work. Still I was told NO it can't work. After going back and forth with the associate is when another employee stepped in and advised it would work. Prehaps this is how CSpire train its employees when it comes to returning a phone on trial because they would rather not restock it therefore, if your personal device is an Android you're told it will not work if you do not plan on purchasing one of their phones. I didn't appreciate the customer engagement experience and now I'm reconsidering taking my business either back to my previous carrier or to another carrier all together.
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July 2021 by Howard Hollins
The person that served me did an awesome job of providing service
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June 2021 by Vicky Evans
Easy to get help
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May 2021 by Beverly Alexander
Always a pleasure to see the helpful workers . Been with them 5 years now. Have never had an issue .
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April 2021 by Charla Carver
Very helpful! And fast!
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February 2021 by jonez demareya
It's real but it's hard to get your phone on when snow fall from the sky but c spire is the best
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February 2021 by Rhonda Cohen
Everyone was real nice. Very helpful.
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February 2021 by Melinda
Doesn't have a guide book they no know how sign language with me I am deaf
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November 2020 by Kelli
The store is good but after 4 years of having cspire and not being able to use our phones at home without our AT&T wifi hotspot I decided to switch to AT&T. I was paying 245$ a month for 4 years and not one time was I able to recieve a call and talk at home. Now that I've switched to AT&T, my calls inside my home are crystal clear.
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November 2020 by Fred Alexander
Great customer service, very nice employees
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October 2020 by Arion Bell
Friendly and helpful staff
