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March 2024 by 83bigrickyb
Sent a package off for an Amazon return a month and a half later . march 7th only notification is label made like keep records
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March 2024 by RedLiner (RedLiner)
They close at least 30 minutes earlier than they are supposed to so if you're not here before 6 your SOL
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March 2024 by Azra Selimovic
Best UPS store in the mid west!! So fast and friendly!! Everyone has a smile and is so kind!! They make my day every time I come in!! Thank you all for being so amazing!!
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January 2024 by Elmedina Kekic
this is the best store to use for shipping! the owners are amazing and so are all the employees! anything they guarantee - you know its guaranteed! the whole staff is very helpful! I have never had any problems shipping packages! they always arrive on time! Thank you AFFTON UPS :)
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January 2024 by Lisa Roth
Friendly and efficient service
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January 2024 by Alexander Dickinson
Quick and Courteous.
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January 2024 by Vanessa Benavidez
I just love how you can never talk with anyone via phone. You get a 'canned' greeting saying they'll transfer you to the next person available, followed by all are busy, leave a message.
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December 2023 by J.B. R.
They do what they’re supposed to do. They have been very helpful.
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December 2023 by Joyce Antoni
Great customer service, efficient, on time shipping. UPS always delivers
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December 2023 by Jen Johnson
This place is the absolute best. The staff here is knowledgeable and polite even when I slip in 7 minutes to close. They always answer every question I have and continue to find better quality yet lower cost methods of shipping the various items I sell online. I have come in for notary services, shipping needs, and once or twice just for a roll of tape and a pen. The manager Tom is smart as a whip and his customer service skills make you feel like you're the only one in line. I can't say enough good things about this place. I will never go anywhere else.
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November 2023 by Dustin French
This place deserves five stars for being open on Sundays (that's rare for StL city). I was in and out, no delays. The girl who helped me out knew exactly what she was doing, was so efficient! I live kinda far away (15+ minute drive) but will gladly come back in the future.
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October 2023 by Ivy Green
Reliable and consistent, I go out of my way to use this location over others.
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May 2023 by Mary W
When the owner I had come to know retired, I was heartbroken. He was GREAT. I initially had doubts that the “new guy” would be able to fill the shoes and, honestly, the first couple of trips here to return Amazon packages and rent a PO Box were not the greatest experiences. The new owner seemed overwhelmed, not at all friendly nor helpful. But, I understand how tackling an existing business and KEEPING it running smoothly can be stressful. Been there, done that; got the T-shirt. I decided to continue with the new guy and staff and am very pleased with their service. They are all friendly, helpful and accommodating. Always give a small business owner a second or third chance. They usually do not disappoint.
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May 2023 by Adnan Krdzalic
As a customer who mostly returns packages at this location, I can say that the staff here are pretty reliable. For the times I've had to drop by, it was usually last minute before they close. (I usually feel bad for doing this but I'm busy just like most people are.) Sure enough, the doors are open. Even if it's a small question about the packaging, I get my questions answered. I prefer going to this location over others. Even if it gets swamped, they try their best to effectively give customers good service. I would've done 5 stars but they close after I'm done with work so I usually have to rush over- nothing wrong with the location, nor their fault.
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May 2023 by Paul Mooney
Listing says open but they were closed. It takes 3 minutes to update your google listing to reflect your closed holidays. I’m sure dozens of people wasted time on their sunday.
