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February 2024 by eweekly99
Customer Service Training is needed at this Pharmacy. I have been in the field of Pharmacy for over 20 years including working in retail and have never encountered as rude a Staff that Jason employs here. The way they answer calls and speak with people who aren't there in person is Unacceptable and alarmingly rude. There is also a very noticeable way they treat black customers when they arrive. Regardless of the fact that there may be black employees also that is of bo significance to how a non coworker is treated. I'll be sure to keep records of encounters going forward. Count your days Grasso Plaza!
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February 2024 by Patrick Hutsler
Don’t go here. They messed up on an important prescription and then acted like they could care less to help fix the issue.
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December 2023 by BeachLife01
I went to fill my prescription the other night and Armanda was helpful and helped me. 10/10.
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November 2023 by Wayne Sexton
DO NOT USE THIS WALGREENS—EVEN ONCE. I normally go to a local pharmacy, Lindenwood Drug, however I live so close to this one I decided to have antibiotics sent there for an ear/sinus infection. The worker claimed my insurance did not cover 2 of the medications, one of which I have picked up this year with my current insurance. I also heard the staff talking about “not knowing how to enter the quantity of ear drops.” It seems to me they couldn’t fill it because of operator error. I told them to cancel my scripts and I’d have them sent elsewhere. I’ve had terrible experiences with Walgreens in the past, but I thought using the pharmacy right by my house would make my life easier just this once. It did NOT. if you’re in the same boat as me — it’s better to drive to another pharmacy further away than use this one! You might not even get your meds!
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October 2023 by Nigora Bobayarova
Always clean and organized. Associates are helpful and polite.
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October 2023 by S Hasen
I’ve been going here for years. The staff is very busy, but dedicated and always very kind. This is the best Walgreens in the area!!!
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September 2023 by Kelly
Genuinely the worst pharmacy in the area. They’ve been sitting on my scripts for four days now and still don’t have them filled. I told them I am out at this point and the girl at the window basically said it would be more work to give me the pills I need so I should just come back later. Always someone rude working the counter or phone, even though they’re the ones that consistently mess up. I’m out of medicine and switching pharmacies after I submit this review.
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September 2023 by Jamie Collins
Go to Affton Medicine Shoppe for your vaccines! You don’t need to make an appointment and staff is great!
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September 2023 by Daniel H.
s pharmacy-I was at the counter for 4 minutes with 6 people behind the counter. no one said "hello" or "we will right with you" or anything. just ignored. I had finally asked if someone could help me. I go here because it is close to work. am actively looking for an alternate pharmacy with friendlier staff.
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August 2023 by Bob McCollum
If you're going to be a FedEx drop off location, you should be able to actually accept my package. Was told to drive to a different location so they could box and label my return.
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July 2023 by Adnela M
Medications never ready in time. They use two excuses “waiting for insurance approval” or “need to get hold of the doctor”.Nowadays , it is so easy to check with insurances or Dr offices. Once I call back to pharmacy and tell them that there are no holds from insurance or a Dr office then they tell me prescriptions would be ready.
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July 2023 by John M
Absolutely terrible pharmacy. Every time I go to pick up a prescription that I'm told is ready they can't seem to find it. Today I was once again told that they couldn't find my prescription and that I'd have to have a seat and wait.The kicker is when they found my prescription I was told I'd have to stand in line again and wait some more. Why do I have to wait again in line when they couldn't find my prescription??? Time to get a new pharmacy!
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May 2023 by Nancy Garrett
Calling the pharmacy is a JOKE! You wait sooo long that you simply just hang up!ETERNAL HOLD!!
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April 2023 by Angie S.
This pharmacy is the absolute worst!!! You will sit on hold forever or wait in line. I sat for over an hour on the phone, someone picked up and asked me to hold (I didn't respond, rather was just put on hold) and held an additional 30 minutes before the system automatically hung up on me. That was earlier this week. I'm on hold now, again and it's been 57 minutes as I type this and recording keeps saying "one caller ahead of you". It's now a personal challenge to see when they actually answer. If you have an option do not go here
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April 2023 by Alexandria Jones
Staff has always been friendly but I want to thank the pharmacist! Pharmacists are underrated geniuses. I called to ask a question about some medications and he explained to me the diagnoses of why I was taking those medications with out even knowing who I was or any history. It was a trio of medicine and all three medications were very common but he knew the reason of the trio for a particular uncommon diagnoses. I was shocked. ? Simply amazing ? I love pharmacists! As a nurse I always know who to call when a dr messes up! They always know all the answers.