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February 2024 by Monique
I tried this cleaners for first time worst experience ever. Took 11 days gwt coat back for a zipper. Went back to pick it on date on Ticket rep tried hand me someone else coat. Im like um nit mine . Then she goes back looking confused then says its not here. I tried ask why her replywas i dont know an nothing else was done to try to find out why. I asked amount she gave me under 20. I said ok. Then i had keep calling see where it was. Finally was back and the cost was more then what i was told. Again no one cared worst service ever. Had they explained takes time, cost maybe different or looked into it. I wouldnt feel like maybe i didnt get best service for other reasons . Comment was said you back over this way come back. I live over this way
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November 2023 by Sarah Duing-Davis
I am so impressed with the service here! I dropped off my dad’s Santa suit to be cleaned on Monday, 11/20, and they gave me a promise date for Saturday. I called them today, 11/24, to see if it was ready and it was! I am amazed! Even for a holiday week they surpassed their earlier promised date. Customer service was amazing! Thank you!
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September 2023 by Heather Carlson
We went to drop off my husbands suit right before closing and I guess those working decided to close before 6. They wouldn’t let my husband drop off his suit and walked out almost laughing at him. That was rude and unacceptable. We will not be using American Cleaners anymore.
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June 2023 by Jeffrey Stephens
Horrible I took a dress in they said it will be ready by Saturday it wasn’t then Monday came not ready then I called to get it their it came with a lot of spots like they didn’t do nothing with it at all I took it home and got those out with water worse place everService: Special care fabric cleaning
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February 2023 by Cand Doss
They are very kind folk that do a wonderful cleaning on your clothes ..
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December 2022 by Lois F.
I had one small spot on a man's tie. I thought about trying to get it out myself but since it was an expensive tie, I decided to leave it to the professionals. I drove a total of 40 miles to drop it off & pick it up. When I did, to my surprise, it still had the original spot, plus additional spots! I had already paid them. When I asked for my money back, they said no because they had tried. I told them If I had tried, I couldn't have done any worse & saved myself time & money. My mistake was thinking I was taking it to a professional, which they are NOT!!! They knew I wasn't happy about it and didn't care. Don't make the same mistake, thinking they stand behind their work. They don't!
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October 2022 by Jeanne Kenuam
Excellent service !! Everyone was very nice. Did a great job on my dress, suit jacket and coat.Service: Clothes pressing
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October 2022 by Douglas Blum
Not to friendly. Good service, and prices.
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September 2022 by Steve Rademacher
Very god service and clothes were done well. Only take paper coupons.
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January 2022 by Lilo P.
The smell of cigarettes slaps you in the face the moment you walk in the door. The worker was semi nice, but seemed irritated that I came in. The reason I went there was to take in my quilted mattress topper as I didn't want to ruin it in the the wash by having it bunch up. (I have an agitating washer) When I picked it up it looked really nice, until I got it home and laid it on the bed. Slight cigarette smell. And each square was a giant ball of filling, and ripped in a couple spots. There is no smoothing this out to lay flat again. So now I have a lumpy and unusable topper. Next time, I'll just spot clean and freshen with baking soda.
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October 2021 by Brandy Clary
I didn't have my ticket and they kindly found my clothes...I know this is a pain but they were real nice about it!
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October 2021 by Melissa B
One lady was very rude when I came in. . I called first and was put on hold for 15 mins before I hung up.
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June 2021 by Musa Yasin
If there was a zero star they would have got it, pay $52 and the clothes were not pressed what kinda service is this, then they tell you oh just bring them back we will press them, people don’t have anything better to do but keep going back to the dry cleaners because they can’t do there job the right way.
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December 2020 by Sara A.
I do not recomend this place to anyone who may be considering a job because this place has no work ethic, no respect for the employees, no air conditioning in the summer.the lady that works there in the evening isn't very friendly very rude. As a customer I was in the store ine day and saw the lady jump down her co workers throat and from what I witnessed she was just asking a question. Thats not somewhere I want to go backbto agian. I also pulled the woman she yelled at to the side and said its none of my business but why don't you call your boss. She looked at me and said to be honest he was slurring his words and said we would have to work it out between ourselves. I was flabbergasted. Somthing has to be done with these work places. No respect, no teamwork, no work ethic at all. So I will never go to another American cleaners agian. I will not help finance any of them.
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June 2020 by Kara Marie
I wish I could give this place negative stars but unfortunately 1 is the lowest I can give them. I just picked up my brother’s Tarasenko Jersey. And they completely destroyed it. Put a hole in it. The number on the back was almost ripped off. They snagged the heck out of it. I’ve never seen a more incompetent company. Do NOT trust them with your business unless you want your items destroyed!