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January 2024 by Shannon Malady
I scheduled an alignment. When entering the gentleman had an immediate attitude because they were behind because their staff did not show up. I offered to come next week but he assured me he would get me in. I dropped off at 11a for an alignment and tire rotation. I advised there was a nail in my tire and if they could plug it it would be great as it was in an easy spot to plug. I advised him do not touch the nail or tire if cannot replace. At 430 they call to say they couldn’t plug the tire but they did pull out nail so I could buy an expensive tire from them (how convenient ). I then asked when I would have car back to which they said next day. They hadn’t even done the alignment or tire rotation. I believe they did this to sell me a tire and get out earlier. I had them put the nail back in and left. Went up to discount tire who not only fixed the spot but did it for free!
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January 2024 by Amy Soph
Carx had very good deals. Sam got my car a day before scheduled. Which was awesome! Sam was very nice and entertaining. Had to get 4 new tires and oil change which was they did in a timely matter. Recommended them highly!!
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December 2023 by User in Mo
Fast, easy & friendly. The only place in Arnold that answered their phone & didn't require an appointment.
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December 2023 by Brad Kraus
Up front pricing on repairs and done in a timely matter. Will always bring my cars back here for future repairs
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November 2023 by Torrey Kistner
Honest employees highly recommend...lobby is nice and clean.
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November 2023 by haley berry
they checked my car & told me multiple things wrong with it & it would cost over 2k. i take my car to another shop & they tell me only a few things wrong with it and it costed less than 1k. so needless to say this place will just try to get the most money out of you, saying things that are wrong with your car but actually are not.Service: Vehicle Inspection
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October 2023 by Dennis Pruitt
I had a wheel alignment done on my truck at the CarX in Arnold, MO. I went there because I had a coupon. I had never had work done at this company, but when I got there I noticed they had large potholes filled with water in the area outside of their bay doors. The parking lot is very small so I had to navigate around them to keep from falling in them and getting my truck dirty (I had just washed it). The technician took my truck for a test drive before and after the wheel alignment, but did not try to avoid the potholes and just splashed right through them throwing dirty water all over the side of my clean white truck. He also got grease on the outside of my door where he had shut the door. While the quality of the work was good, I think the company could invest a little in improving their very small parking lot by filling in the potholes and also teach their technicians to be more respectful of other people’s vehicles.Service: Wheel alignment
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October 2023 by David L
The new manager Sam is awesome and makes sure everything is perfect. He really seems to understand the customer and I recommend.
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September 2023 by Theresa Marie
These are very nice people. I needed tires checked and one needed air. They didn't charge me
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August 2023 by Mark Boyer
Would be great if they could keep a store manager seems like there's always a different store manager
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August 2023 by Pete Billings
Fast and friendly service at a good price. We will definitely go back.
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August 2023 by Ronald Kruse
They got me in fast but I had to help the general service guy to reset the maintenance and he left oily fingerprints on the handle of the car and the dash. Did let me borrow a clean rag to clean it myself though. That was nice I guess.
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August 2023 by Jeff Wang
The promotion card says 3 oil changes for $29 each then wanted me to pay $120+ for the first oil change and told me it would be $15 for the next two oil changes, which comes out to $50 per oil change. Asked if that was for conventional or synthetic, they said conventional. And could not give me an explanation on the $29 oil change. What a waste of time. I would have paid $50 for an oil change if they could have explained their own promotions.
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July 2023 by Kellie Dunn
Great service everybody was friendly and they were expedient,they got me in and ou fast.t I didn't wait longer than an hour or soService: Brake service & repair
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July 2023 by Stanley Shelver
Blake, the manager at the Jeffco Blvd location and his staff provided the Toyota 150 k mile service. He compared the Toyota specifications and provided courteous, professional and exemplary listening to additional repair requests that I needed. I trust Blake and his team. Larry, the mechanic, and Blake make a good team. The customer service area and bathroom were clean, the windows were washed, and the trash cans were emptied. Even the shop area was clean and well maintained. If you are looking for competitive pricing, friendly service, and a clean environment, I would recommend Blake to take care of your repairs.Services: General repairs & maintenance
