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October 2023 by Julie L
Their customers accounts have been hacked but they will not admit to it. My daughter received a phone call about fraud on her debit card and they sent her a code to approve for Samsung pay, She did not give them any information before being sent this code, so I'd like to know how they got her email, phone number card number & mailing address. Sounds like customer's personal information has been leaked to the scammers. But no their system is great and she must have given them her Net teller information for them to get that was their response. They can't even bother sending out an email or text stating someone is Spoofing their phone number and scamming people, its on their website they say, the warning comes and goes and only if you go to their website and not on the App. Way to protect your customers personal information.
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July 2023 by Travis Gast
Worst bank I have ever experienced. Do not trust them with your money. They will freeze your account and turn off your debit card with no notification on a Sunday when there is no one to contact.
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June 2023 by Elizabeth Dannan
Employees have become very sketchy and mess with your accounts. Refuse to let you have access to your money. Hugely changed and would not recommend.
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October 2022 by Missy Meyer
I’m no longer a member only because I don’t live in the area anymore. Barb and all of her coworkers took great care of our family. It’s nice to be greeted by your credit union. I learned a lot about credit unions and the services they offer. Way more affordable without the fluffy charges the big banks charge.
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July 2022 by Christopher Jackson
I was “helped” by a woman named barb after the teller refused my withdrawal . She was completely rude and wouldn’t let me withdrawal a large amount and that I had to wait 10 days or something but it’s ok I will close my account and go somewhere else where I am treated better. They are the worst credit union in the area and Just try to steal your money. There has been multiple occasions where my account was off balance and money was missing.
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July 2022 by Veronica Harrison
The best credit union ever. I love the online banking and how easy it is to set up and use! I also love the consistent kindness of the workers.
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October 2020 by Glen Sinks
I have banked with Century for over 42 years when they were on Lemay Ferry in Lemay, MO. They have always worked to earn and keep my business. Their services and rates are much better than commercial banks and I find their employees friendly, helpful, and expert. The Credit Union concept is to keep our money local and loan it to locals.The Arnold Branch is always an outstanding resource. Becky is an example of an valuable, very helpful employee. She has assisted our family with financial instruments and notery service. She is a joy to work with in every instance. The tellers are efficient and friendly.I would remind the people with negative reviews that Century is a Credit Union, not a comedy club or a "Cheers" bar.
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October 2020 by Ginger Austin
Bank is ok...Online banking is NOT user friendly....
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July 2020 by Amber Stark
"At Century Credit Union, we pride ourselves on our customer service“ this statement they give on their website is LAUGHABLE. I came in a few days ago, and was treated very coldly. Staff was rude and to my understanding not very intelligent..But none of their staff is ever very personable, no one that I would like working for one of my businesses. And when I did talk to someone who was very nice and actually seemed like they cared to be there, I found out how unfairly treated and how poorly paid these people are for a credit union who I’m sure has over a million dollars in assets, no wonder their staff is lacking...
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July 2020 by Bob Defuchs
Manager, I think named barb, tried to convert me to communism. Not professional!
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June 2020 by Jen Bangert
I love this credit union, everyone is always so helpful. :) Thanks for all your hard work and for keeping the drive through open during this time!!
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June 2020 by Tiffany Tyarks
Everyone is friendly and fast!
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September 2018 by Rafael Burnett
I really appreciate this credit union when I needed them they all way came through for me the manager and staff are all ways very pleasant. I hope to do business with them for a long time smile.
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September 2018 by Trishia Birkenmeier
I've been coming to this bank for the past 3 years. I've never had a bad experience with any employee.