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June 2024 by Barb B
Super efficient and friendly. Always easy to make an appointment. Great care taken to make sure my eyes are healthy and my vision is up to par.
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June 2024 by Cathysue Smick
Never ever going back.
* I was not called and told that the Dr. had to cancel all appointments for the day (His wife gave birth!) So I wasted a trip in and and the time for the appointment.
* My refund for canceling a contact lens contract was never formalized. And only after I pressed the matter one month later, was my account credit posted.
* My insurance was correctly used for partial payment for office visits but when it came to ordering eyeglasses and lenses it was never used. So 2 weeks after receiving my glasses and still not seeing any adjustment on my invoice. I contacted the office and only then did they realize that they never used my insurance. I should not have had to tell them to use my insurance.
* 2 weeks after getting my invoice adjusted so that insurance paid for part of my eyewear. There appeared a mysterious charge of $27.50 on my account. I sent a letter of complaint with all my invoices to the Vogel Rd office. They did not respond. So, I sent the exact same information via the online email chat and they did not respond. Then I called the number on the website for questions on my account and got a hold of some one and only after speaking with that office twice, and after waiting for a review of my account, which took 2 weeks, was the charge for $27.50 removed from my account.
My last appointment invoice date was February 28th. My account was cleared of the $27.50 on June 14th. If you think that's reasonable, go use that office. Obviously I don't.
And by the way, no one EVER called me and said things were corrected or apologized. I look on the website to see if I still had a balance due in my account and on June 14th I saw a zero balance... Let's hope this is real.
* The doctor was good, but.... I'm NEVER EVER going back.
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May 2024 by Dianne Bennett
Incredible people and professional in every way! This will always be my choice, regardless of how far I have to drive to get here.
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May 2024 by Gail Renfro
Always pleased with the professional and kind manner Dr Mohammed Salman shows in his examination. The ladies on staff are friendly and helpful as well!
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May 2024 by Becca O
They were friendly and gave the perfect glasses thank you!!
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April 2024 by Lace
I am giving them a two because I was offered a test, I did not think I had an option of not doing- I thought that it was part of the yearly exam. When I checked out, that specific test was $39. I am all for extra tests and understand why you would pay extra but I felt like it was deceptive. I should have been made aware of the extra cost before doing it. This was the Arnold location.
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March 2024 by Patricia Jennewein
Clarkson eyecare in Arnold is top notch. Always helpful and staff is pleasant.
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March 2024 by KissingStarsAnd DancingWithComets
friendly, fast, and thorough.
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March 2024 by Jacque Collett
They are very friendly, very knowledgeable. Make me feel welcome, and explained exactly what needed to be done. Made an appointment for another Dr to check my eyes. I'm very pleased with the office staff as well as the eye Dr.
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March 2024 by joann marr
The staff is very friendly and Dr. Salmon is very thorough in his exam. Highly recommend.
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February 2024 by Christopher Lewis
Good professional eye care
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February 2024 by Barbara Allen
great service and great staff
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February 2024 by Kathy Stabler
Personnel very nice make you feel very comfortable and helpful
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February 2024 by Robin V
Dr.Salmon is absolutely amazing...very thorough...the girls at the front desk are very helpful and attentive ( this is the Arnold Location)
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February 2024 by Susie Louise
Fast & efficient
