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March 2024 by jill sean
I will only bank at first community even though they lock my account a lot and I have to call it's because they are protesting my money . Prime example someone tried using 381 bucks of my son's disability money on instacart well first community stopped the charge because it wasn't me. I'm glad my money is actually safe here because I don't have much and need the money to feed and take care of my son
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March 2024 by Aaron Adams
Always willing to help out. Friendly staff. My favorite branch.
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June 2023 by Tina Rodriguez Dell
We're very happy with our service at FCCU. They're always patient and friendly. Plus the rates are good too
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November 2022 by Emmarose Neibert
Open until 3 on Saturday and they print debit cards at the location!
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October 2022 by JOSEPH CASTLEMAN
I’ve been a member for over 2 years and opened my accounts at this branch. I truly enjoy the great customer service and care they give . I like this location because it’s open on weekends and even though it’s 7 miles from where I live it’s still convenient to me because of the weekend hours. I’ve not had any issues at all dealing with this branch
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October 2022 by bailey laplant
They will transfer you a million times cause no one knows how to assist a customer. Got transferred to 6 different people before I was told I can only go online and make a payment. The online portal is not allowing me to make a payment either. They demand your money but make it impossible to make the payment. Looking at taking my loan elsewhere now.
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September 2022 by Lois Verberkmoes
Don’t go to this branch. Refused us our transaction due to a 100 dollar outstanding balance my girlfriend accumulated when she lost her card. Unacceptable customer service, the woman showed no effort to accommodate us even while our toddler was with us and looked at us like we were stupid
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August 2022 by Aaron Harness
I love the convenience of first community. They stay open late, plus Sundays. Great customer service.
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June 2022 by Elijah Lovins
Don’t go to this branch. Refused us our transaction due to a 100 dollar outstanding balance my girlfriend accumulated when she lost her card. Unacceptable customer service, the woman showed no effort to accommodate us even while our toddler was with us and looked at us like we were stupid
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February 2022 by Derek Marsala
Loans suck. Other than that, good bank.
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September 2020 by Donna Lynde
Great service and friendly staff
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June 2019 by Vicki Boeger
I love this location. Staff is always courteous, knowledgeable, and efficient. I'm there at least once a week and actually will only use this location because of that. See you guys soon.
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November 2018 by JASON MANNING
Staff at Walmart are helpful and nice. Wish I could say the same when you call and you get hung up after waiting 20 minutes since you are 15th in line to get help. Hire some people with service skills. Pathetic..
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August 2018 by LOVE YOU Wright
Staff at Arnold Wal-Mart is the very best. Always polite, cheerful and so very helpful. Couldn't ask for anything better
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September 2017 by Leonard Cook
I went to First Community Credit Union approximately two weeks. I had a horrible experience attempting to opening a checking account. I filled my online application to open a checking account and was approved. The web site explained all I needed to do to open the account would be to go to one of the local bank and deposit one dollar. When I attempted to do that at the Arnold Bank in the Super Walmart they explained to me they would not be able to open the account due to an adverse action on my credit report. They explained I would have to contact the bank with the adverse action and get a letter stating the adverse action is being taken care of (an overdraft from six years ago) I was unaware of. When I contacted Belgrade State Bank they explained that they would do nothing to help me. I had filed chapter 13 several weeks before. This action was already being taken care of through the bankruptcy. I contacted my attorney who explained all I need is my bankruptcy paperwork showing it was being taken care of. When I attempted to show this to the supervisor he explained this was not good enough for them to do business with me. I explained Belgrade was not going to help with the situation and that the money owed would not be paid off for another five years. I also explained Belgrade would not take it off the credit report and it would stay there forever. I explained this and I guess the bank manager stood up from her desk over hearing the conversation and became very condicending and raided her voice loud enough that everyone could hear. She explained it would show this until the balance was taken care of and they could not open a simple checking account for me. Since my bankruptcy I am only doing what my credit counciling explained to get my finances in order. I went to Bank of America and had absolutely no problem opening an account. They explained this was not the time people have come to them after being turned away from First Community Credit Union.
