The Home Depot in Arnold is a convenient one-stop shop for home improvement needs, offering a wide variety of products and services. Customers can find everything from appliances and cleaning supplies to flooring and lighting. The store is generally clean, and many visitors appreciate the friendly associates who provide assistance. However, experiences can vary, as some customers have reported unsatisfactory interactions with certain employees, feeling undervalued or receiving a lack of support. Positive feedback highlights helpful staff members, such as those in the plumbing department, who offer excellent customer service and informative guidance. Some customers also mention the helpfulness of associates in applying military discounts. Overall, while The Home Depot has its strengths in product variety and knowledgeable staff, the level of customer service may not always meet expectations.
James (John) from the plumbing department was super helpful when we came in to get a replacement part for our water heater. He went so far as to show us the water filtration systems there, also. He was very enthusiastic and enjoyable. He made our visit informative and helpful and I thought that he had EXCELLENT customer... read full comment
June 2024
At The Home Depot you can always expect to find a wide variety of over-priced items. The "cold shoulder" from employees and complete lack of customer service, will make you wonder why you didn't go to Lowe's...
June 2024
Diane went above and beyond to help me with my military discount and gave me tips on where to find the supplies i needed. Thanks!
