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“Julie is the office manager and she is amazing. Far and away the most helpful person I have spoken with at any such agency whether the insurance industry, customer service for anything, and other services. For her alone I would recommend using this agency. Worth her weight in gold. She listens to issues attentively, communicates clearly about constraints and opportunities with current and potential policies, is honest and transparent, clearly client-focused and wants to help rather than sell, and treats customers as people. She cares about her job and her clients. Extremely knowledgeable. Not obsequious, just respectful and helpful. Can we clone her and put her in every office please??”
“I had a great experience! The staff was very welcoming and helpful. Everything was explained clearly and they made the process easy. I’m very satisfied with their service. Highly recommend!”
“I had such a great experience with State Farm in Fenton! I worked with Autumn, and she was incredibly bubbly, kind, and genuinely so helpful. She made the entire process easy and seamless, which I really appreciated. Honestly, I don’t think I would have switched my insurance if it weren’t for her!She was that pleasant to work with. (:
If you want someone who is upbeat, friendly, and makes everything simple, definitely ask for Autumn. Highly recommend!!!!!”
“Many thanks to Dan Rataj and his State Farm Team for providing not only the best price on both our home and auto insurance (price and service were great enough to get us to switch from a company we had been with 20+ years), but also the best service out there, always willing to answer any and all questions and exploring all the options with us an ultimately getting us the best coverage. If you have insurance needs give Dan and Team a call!”
“Mike was very persistent about updating me on the rates tos switch to State Farm. Once our family decided to switch, he was very helpful in explaining everything and changing what we wanted changed. He had everything set up and ready to go when I called. Mike was very helpful with what we needed to do to cancel our old home insurance. He went above and beyond to get our accounts set up.”
“Huge shout out to MEGAN ROBISON!!!! Girl, when I say you know your stuff you absolutely know what you’re doing & talking about! First let me say, details are a must for me & you always hit the nail on the head! Second, thank you for handling my son’s accidental claims, or at least following through with everything! I was clueless as to what or who to contact and you have been there through the whole process!!!! When you get and agent who is very knowledgeable about her job & cares for her clients it makes the transition so much easier! Megan went above & beyond her call of duty on this situation and thanks just isn’t enough! Please don’t leave her hanging bump her pay she’s so worth every single dollar!!!!!”
“George has been so helpful through a time that was already difficult. His kindness and calmness through a chaotic situation was greatly appreciated! Thank you so much for your help.”
“We recently bought our first home, and Kirk was extremely knowledgeable and supportive throughout the process of getting home insurance and switching over our car insurance. He was friendly, professional, and took the time to explain all our options clearly. Kirk answered every question we had and always made us feel like our questions mattered (no matter how big or small). We highly recommend Kirk and his team to anyone looking for a reliable, honest, and trustworthy insurance agent!”
“Emily has helped me with my auto insurance. I had auto pay and it was paid with wrong card. She straightened everything no lapse in coverage. She definitely went the extra mile. Thank you!
Lisa Roam”
“Our mission as a retired couple was to search for an Insurance Co. and Agent that would accommodate our needs which included better premiums.
After many appointments with different insurance Companies and Agents, we returned to State Farm. We were introduced via the Internet to Justin Lumsden.
Our initial visit was a meet and greet. Witnessing Justin's professionalism, vast knowledge and willingness to help us fit OUR NEEDS to our insurance coverage is what impressed us.
We just had our second appointment and are finally pleased with the guidance Justin has given us concerning our house, car and life insurance policies. He even discussed options for us to save money without losing coverage!
His team consisting of Dan, Emily and Melissa completes the quality expectations Justin imparts on his clients.
If there is a difficult question, Justin will go the extra mile to find the correct answer.
Finally, we have found someone we can trust who has the experience to guide and educate us for OUR best interest!”
“Kelly Wicks agency is awesome
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They keep you updated on changes coming from State Farm and do everything they can to help you and your family with the right coverages..
Couldn't ask for anything more..”
“Evan and Ross Patterson went above and beyond to help us after a small tornado damaged our home. They worked closely with our contractor and the State Farm adjusters to make sure everything stayed on track for our roof and siding replacement. They were always responsive, very patient, and proactive—they truly cared about making the process as smooth and stress-free as possible. We’re very grateful for their dedication and highly recommend this agent to anyone looking for an insurance agent who genuinely looks out for their clients.”
“I had a really great experience with this agency! Josh Franklin helped me sort out my renter’s insurance. The service was prompt, friendly, and very easy to follow. I would highly recommend for anyone looking for an insurance agency, and ask for Josh!!”
“We called Steve on a Friday. He met all of our insurance needs in less than an hour. Efficient, friendly and professional. Steve is our go to for all of our insurance needs. We received our insurance papers The following Monday that was fast. Thanks again Steve!”
“Ryan Fico has always worked hard to get the best policy for our family. It doesn't matter if it's auto, boat or life insurance he makes sure we are fully covered. Very professional and friendly. Highly recommend Ryan Fico for a State Farm Agent.”
“This is a big thank you to Jo Hutchison of Founders Life and Health. I needed to sort out a Health plan for our daughter and in my online search I ran across the several videos that Jo herself has made which are extremely helpful. I clicked on the one that was most appropriate in my search and it covered 3 things that I absolutely needed to know. Then I made an appointment with Jo and can tell you that she is very easy to work with, very pleasant and is a real professional at her work. I would give her a 10 on a scale of 10. If you need help in the Heathcare area you would do yourself a big favor by working with Jo. She makes a complex search very easy. Best Wishes, Don Archibald”
“Steven found me a great rate on insurance when it seemed like all other rates were skyrocketing. He was very polite, professional, and excellent to work with. Would definitely recommend.”
“Where do I even start! Such an amazing team. James himself got on the phone and thanked me so much for joining his company. Aleesha was so quick and went the extra mile to get a hold of my mortgage company herself. Now lets talk money these folks are saving us a grand total of $297 a month! With three kids in the house that is amazing. I look forward to sticking with this team forever. Thank you all so much I can recommend anyone else! Like a good neighbor James from state farm is there!!! Thank you guys! -Emily & Jake”
“I really appreciate working with Karen. She’s always so personable and friendly. She quickly got me set up with my new car, and helped with my mortgage company transfer. Such great customer service and a sweet person to speak with. Thank you, Karen!”
“I'm one to stay with an insurance company as long as they take good care of you. I needed to change found State Farm Kent Zimmer and Magen have to say Magen did everything and fast Yes I'm in GOOD hands !!!!!”
“Lynn A Thomas assisted me with my very confusing situation. She was more than helpful, she really cared about my wellbeing and did everything in her power to straighten out my issues. I appreciated being seen and heard by Lynn and her genuine empathy and understanding.
Thank you for your compassion and commitment to what you do best, which is provide the best service to your customers.”
“Karen, thank you for the service you provide Inman and Associates and our families with our insurance and bond requirements. You and your associates do an incredible job of making things flow as we think they really all should. An exceptional job! Thank you!”
“I am very pleased with the transaction that just took place with an account that I was dealing with Western Southern about. Andrew Kramer went above and beyond to help me with what I was needing. Sheila and Lisa also helped with the transaction and I appreciate all three of them very much. My husband and I have used Western Southern since the 1980s and we have never been disappointed. They are a great company for life insurance, annuities or life accounts. I still count on them 100% for any of my future needs. I am confident that they will continue to be the great company that they are. Thanks for all you do!!”
“I have used Scott Brase and his team for YEARS. They've always been EXTREMELY helpful, and have gone above and beyond with my home and auto insurance needs! The whole team is friendly, and will do everything they can to find you the best rates! Wouldn't ever hesitate to recommend to family or friends!”
“I just now forgot the name of the guy i was talking too! but he was an amazing guy super friendly was straight up with me and helped me get an amazing understanding! Absolutely love the costumer service !”
“This AAA travel office is just terrific. Helpful, knowledgeable, full of great suggestions, and willing to send you off with so much great printed material. We are taking our 4th Viking River Cruise in Europe this October, and a friend suggested having AAA handle it all this time. We just worked with Viking directly in seasons past.Sheryl, the AAA Crestwood agent, showed us how she could work with Viking and get us better options and a better value -- especially when it came to flights and pre- and post-trip selections in Europe.AAA Crestwood is going to handle all our travel - domestic and international - until we can't travel anymore!”
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“Scott was thorough and we went over my old companies coverage to ensure we were comparing apples to apples. The switch is going to save us $1,500 per year. I do not need to tell anyone how important that is in 2025.”