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March 2024 by Kemal Naimkadic
Missy is a terrific person to speak with very polite and professional! Made my experience getting setup super easy and quick! No complaints
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March 2024 by Mountain Man
Finding a clean and friendly storage place is difficult but thanks to Missy at Life Storage in Arnold MO my storage experience has been tremendous and they appreciate my business and that’s hard to find.
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February 2024 by Alesha Nelson
The space is always well maintained. Staff is always so helpful and kind. They are always going out of their way to help. Our first visit looking at spaces was the best experience we could have asked for. We had even been given a loner lock so we did not have to spend extra money or waste time driving back to our old storage unit.We appreciate all of the kindness the manager and staff have shown us.
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February 2024 by Dalton Verret
Secure, friendly and helpful service, great pricing. Happy to have found this for our belongings!
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February 2024 by steve fleshman
Very nice staff and good prices
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February 2024 by Michelle Goforth
The staff is friendly, courteous. The facility is clean and affordable for my needs.
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January 2024 by EMH
MELISSA CLARK, STORE MANAGER AT LIFE STORAGE IN ARNOLD IS AWESOME, PROFESSIONAL, AND A VERY NICE LADY!!! I would recommend this company with high ratings.
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December 2023 by Karen Chotrow
I have had nothing but good experiences with my storage facility and especially Missy and the rest of the staff. I would definitely recommend you to my friends and family.
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December 2023 by Terri inTLH
I called Missy this morning & told her I would be out about noon. Everything went smoothly, got the tour, my keys, Missy made sure my access # worked & I put my first load in. Thank you Missy & Life Storage
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December 2023 by j dixon
Easy application online and quick response to my reservation request. Provided in person review of available units to ensure access for my storage items.
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December 2023 by Madalyn Blayze
While pricing different units locally, I accidentally rented a storage unit online without realizing it. It wasn’t until a month later when I received a call about it that I learned about my mistake. Missy handled my case extremely well. She was personable, friendly, and really showed me humanity. At the end of the day I was in the wrong, I rented a unit and didn’t realize it. Missy still worked to get me a full refund instead of keeping the money they had every right to keep. I was in a really bad spot when this happened and her kindness truly made a difference. I wouldn’t recommend anyone else to talk to.
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December 2023 by Pat Darmody
The facility is very clean an well maintained. Melissa was super-helpful and got me setup with the right unit very quickly! I really appreciated that she took the time to personally show me the unit to be sure it would work for us. Thanks!
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December 2023 by Donna Brinkmeyer
Missy made the check in very easy, she is very knowledgeable and friendly. The ynit looks good too.
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November 2023 by Scott Gray
Missy at the Arnold location is tremendously helpful, accomadating and professional every time I have had to address any issues! Greatly appreciated!
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November 2023 by Erin Banger
Absolutely horrid company and customer service, refused to let us speak to a manager and mocked us on the phone even having an attorney present. My mother had fraud on her bank account and missed 2 months of payments after NEVER MISSING A PAYMENT IN 3 YEARS. They called her once on Tuesday, and sent no other communications to her. When she called back 2 DAYS LATER (today 10/27/23) they informed her they have sold all her items. In that storage unit were antiques and keepsakes of her spouse hundreds of years old passed down from our family. After losing her husband 3 years ago my mother relocated to Az where her address is updated with the MDV and all her contact information was the same. This company did not send a letter or email and are in breach of contract per the original agreement she signed. Not to mention her items that are irreplaceable and extremely expensive.. gone. The lack of human compassion is down right disgusting. *The only information she provided myself and our attorney was "legal will reach out idk anyones numbers here and I'm not giving you the ones I do know".
