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December 2023 by L F
I highly recommend the king room with hot tub.A very friendly front desk lady, even said my name. They do have a pool and hot food.Close by to food and shopping....I will return here again. Only 15 minutes from JB.Outstanding and thank you for a much needed rest after the holiday....
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December 2023 by Michelle Mitchell
But very nice lady Tina at front desk ..in evening .. They never made up my room I cleaned it my self stay for 5 plus
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December 2023 by Susan Fox
Very dirty. Front desk gave us 4 rooms before we had the front desk girl put pillow cases on pillows and then she only put on a couple, left the rest without cases. Smelt very badRooms: Dirty
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December 2023 by Kristina N.
Paid for the jacuzzi suite which was clean and exceptional. Bed was so comfy we didn't move once our heads touched the ever so perfect pillows.we arrived super late and they allowed us to stay an hour over original check out time. Price was a little iffy but we didn't complain too much. Thank you.
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December 2023 by Cassy H
why does it not allow you to put a 0 rating? this place deserves a 0!! first of all there wasn’t toilet paper even on the thing in the bathroom. the coffee pot was in the bathroom. the toilet was practically broken. the room was SO HOT, it’s winter.. and we had the AC on!! it smelled so bad in the room too at first, the lobby tho.. smells so good. weird if you ask me. gosh for bid you breath to loud and they call a security person with a neck brace on saying they are going to check our room. for what? “complaints about noise”. the walls are horrible bc we tested it and one of us went out in the hall and talked in normal voice and you can hear it. paper thin walls fr. there was no reason for them to do all that and there is no drugs or anything so they have no right to “check our room” bc of “loudness”. above the breakfast there is spiderwebs and it very easily can fall into the food. the orange juice was tarte . the apple juice had things in it(not sure what) but was not normal. the lady when we first got there was nice, but looked like she was on drugs. all the rest of the people really looked like they were on something hard. very unprofessional. i don’t recommend this hotel unless you want a horrible experience. lastly they took out a $100 deposit and i couldn’t even understand the guy whenever i called asking why. but finally got what he was saying, you do get it back but i have to wait 2-4 days. that’s very dumb tbh. 0/10 rating. go anywhere else, they don’t deserve this place. the only good thing was the pup i saw in there.
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December 2023 by lib jean
When you walk into this particular hotel, the heat is extreme. It is winter and we had the A/C on in our room!! The lobby smelled nice but when we walked into our room the stench was almost comparable to someone that took a freshly laid shi*. The coffee pot is in the bathroom for some reason. The tea bags that were in the tray on the bathroom sink were open? I guess someone wanted to smell it first, I am not sure. Anyway, we threw it away, aired out the room, and got it cool and less smelly.Then, we got a call at around 10PM over being too loud even thought it is a friday night , and it is December when holidays are in full swing. I’ve been to hotels where there are large groups of people and there are never complaints. Even during the week, and there are no holidays going on. There were three of us, and they call up to our room saying they are hotel security, we are going to look through your room. Everyone thought that was insane given the fact there were no drugs whatsoever involved. They can definitely look through the room, but it is an invasion of privacy?? The only reason they gave was that we were too loud. Okay cool, communicate that and we’ll quiet down, but to look through our bags? The front desk attendant was sitting in the dining room on her phone, and when we came in, she was sitting there until we said “hello?? anybody there?” only then did she get up. The front desk attendant is clearly on meth, she needs to get help. The security that came in had a literal neck brace on? Like let’s be forreal for a minute. What type of protection is a woman with a neck brace on going to give?? This is by far the WORST hotel I have been to , and I have been to my fair share. Don’t come here if you have a friend or family with you, or you’ll get security knocking on your door to look through your room because you are using moderate voice levels and evidently that is too loud.If I could give a 0/10, I absolutely would. Their 3.6 rating shows a lot about what type of hotel is ran here. Go to Drury Inn & Suites.
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December 2023 by Lea SongUnicorn Girma
Quality Inn on W. Outer Rd in Arnold, Missouri must have an amazing, intelligent, wise, honest, compassionate manager! Why do I say that? Here's the answer in 3 words: Tina and Dawn.I met Tina late in the evening, upon walking to the front desk inside of Quality Inn to check in. There were errors on my end, plus other concerns, yet Tina saved the day!!!!I met Dawn the next morning of my stay. She's a strong person, very professional, and so empathetic. She saved me on the 3rd day. Boy, oh boy!You all are living miracles working in strangers lives. Just know that I appreciate you.You heard me. You cared.. You helped.. I will never forget you two.
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December 2023 by Brian todd Hart
I am not giving this hotel any stars! I came in kinda late and the heat in my room didn’t work so I called to the front desk and he came to the room to look at it and told me that he couldn’t help me and walked out! So I slept in my clothes and maintenance showed up at 8 am to work on the heat so sleeping in was impossible! As furious as I am I went to the front desk to say something and I was not nice about it at! Only for him to say don’t come back! I do not suggest this hotel to anyone!
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November 2023 by Ethan Wolfe
Overall, this place was very nice, though there were some issues getting us our rooms, though that may or may not be the hotel’s fault, I didn’t really get the details. But overall, if you’re looking for something cheap with nice amenities, this is a good place to stay.
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November 2023 by Jael Kalashnikov
Much of the staff is quite nice and friendly, the exception being a front desk clerk working in the afternoon and the owner. Both are rude,aggressive, and downright hostile. Any issue brought to their attention is met with being cursed out and no attempt to rectify the issue at all. Rooms are sub-par at
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November 2023 by Brenden
Do not work here. They lie about your wages. Raj doesn’t know how to run a business. You will do other people’s jobs. Raj will always find something to complain about and you are basically just making him rich while he pays you minimum wage after promising $13/hr. There is no upside to this job. The pay is biweekly with a paper check that if you bank with chime will not hit your account until the week of your next payday. Raj doesn’t care about his employees, will try to literally ignore labor laws and get you to work 7 days a week 365 days a year. If you need to call out and call the front desk like you would any other business it is a “no call no show” and he will threaten to fire you. You are automatically expected to know this and somehow already have his personal phone number to call him directly which is not provided to you upon employment or anything. You will be doing maintenances job while the maintenance guy basically just watches you work and tells you that you are out of shape and need to work out more. (Meanwhile doing next to nothing himself when its his job not yours) Laundry is absolutely disgusting and I’ve ran across things that smelled worse than things you encounter as a plumber. I can think of nothing good about this job. If you choose to work here you will soon realize why after being there a little over a week I am the 3rd person to quit in less than a week. There is no communication here at all and any resemblance of organization Raj kills with his random brief little visits ordering you to do other people’s jobs for the chump change he pays you. You will unknowingly make $12.50/hr and be expected to race around like you make double. If any of this sounds like something you’re interested in, a brand new laundry position just opened up. I don’t recommend this to anyone at all but if you need a brief stepping stone to make a couple bucks a month from now there you go.Noteworthy details: This is by far the worst job I’ve ever had and it feels like it was all just one giant scam. Everything including the pay rate is just lies and preying on people who are desperate for employment.
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November 2023 by Osvaldo F.
This is the worst hotel known to man kind. Our boots were stolen and they did nothing to help. The staff is a joke. They're rude. Not caring. And absolutely the worst people on earth.
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October 2023 by Elona M.
This property is an excellent affordable option if you are looking for a clean, safe and comfortable hotel on a budget. I was skeptical due to some of the reviews but I am glad I chose this hotel. The property is in a safe area near several restaurants, fast food options, retail and grocery stores. The gentleman at the front desk was very friendly and accommodated my requests. The room exceeded my expectations, the A/C worked very well and everything was very clean in the room. Would definitely stay again.
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October 2023 by Melissa Lang
The hotel was fairly clean, lady that checked me was friendly. The room wasn't too bad, easy to find coming off the interstate. Only concern was the noise the elevator made going up and down.Food & drinks: There's a burger King next door and a gas station across the street.
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October 2023 by Brian Marusak
All I can say is try harder and invest in the property. Hallway carpet is newer but filthy and unvacuumed. Stair well carpet is probably original. Lobby and room were kind of remodeled, but things like the toilets and shower were old and worn. Bed skirt had numerous stains on it with a nasty uncleaned sticky spot on the carpet right below. Luckily, no bed bugs!
