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February 2024 by Jerry Sluzewicz
completely unprofessional. I waited until called. when it was my turn the person said ahe didn't do flat tops. The person in the next chair said she could and she would be done with her current customer. In a few minutes so I waited again. When she finished I was told I was next but put another customer ahead of me. Goodbye ?
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January 2024 by Sam Kadera
I added myself to the waitlist at 2:47 for a 17 minute wait on the app. I arrived on time, checked in, and had a 21 minute additional wait. After still sitting at 3:40 and no one acknowledged me.. I left. Not very happy. I will try a different location
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January 2024 by Brian Fiddleman
Great prices and overall good experience.
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December 2023 by James Mueller
Always pleased with the quality of the haircut and the customer service!
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November 2023 by Travis Dotson
A bit pricey but worth the cut.
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September 2023 by Katie Klepper
Really went down hill. Online will say no wait time but when you walk in they say they are completely booked till close with an empty store.Service: Kids' cuts
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August 2023 by David Hwang
I've been going to this location for a year and I have no complaints! I usually just get my haircut from whoever is available first, and every time they all cut my hair exactly how I wanted it done. Even though my stylist is different almost every time I come in, the consistency of my haircut is pretty outstanding. I would recommend here. Just make sure you check the online wait times before you check in, because sometimes the wait times are very long so you would need to plan ahead.
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August 2023 by O. Boyd
They do amzing job and only place I have found in arnold that does the shave line through the hair to make kiddos hair do look awesome!!!
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June 2023 by Holly C
Took my son in, told the woman he does a 0 on sides and back, finger length on top. I have said this for the last 15 years when describing what he wants, she took it as the literal length of her fingers and used a 5 clipper guard on top. Every stylist before her used scissors and fingers to guide the length. When I said it was too short, she decided it was best to tell me next time, I should explain better, she kept rambling on about why she took it the way she did, but I stopped listening, as there was nothing we could do about it. Well, you were the first to take it the way you did, so next time, I will better explain the style. And next time, maybe you should just apologize instead of trying to prove this was the customers fault. We won't be back to see her, but will be back to this location, as this is the first time we've had an issue.Service: Haircut
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June 2023 by David Nahlik
Been going here for years and today was the last straw. Checked in, 30 minutes past my wait time and they started calling people who were after me on the board. According to the board I was next and they had 20-30 minutes to go. No one said anything to me and I eventually just left.Service: Haircut
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May 2023 by Lulu D.
It's not easy having kiddos with Disabilities- it's a beautiful thing and I'm blessed- but the real challenge is finding your people. I hold my breath every time I go into a hairdresser because I know it's going to be a thing. Even people who say they are skilled with autism haircuts- normally the haircut isn't that great. You get eye rolls or other stylist talking crap- and there's tears and chaos so I can't fault them. I know they don't know but it's just a thing you smile through, hold your head up high and move on- breathe through it. Not only are Jackie and Christa truly inclusive, but all the stylist and customers showed us love. My kids (6 and 4) look amazing for my daughter's wedding. Normally my husband and I tag team but I had to do it solo due to time restrictions. Thank you for loving our chaos. Still in tears from the overwhelming kindness. Beautiful human, Incredible haircuts. Even if you don't have kids like mine, if you are just a human who loves great people who give awesome haircuts- go to Jackie. You will be loved!
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May 2023 by BEN MUNDWILLER
The estimated wait time is a joke. Checked in online and gave estimated wait of 23 minutes. After arriving at the recommended time I waited 30 additional minutes before leaving without a haircut. Stylist was unapologetic.
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May 2023 by 4ever loved
Not our favorite place but the people here are great. It’s a great option when we can’t get into our usual barber
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May 2023 by Lisa Wehmueller
We always do first available, and everyone is always good with my boys and listens to what they want.
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May 2023 by Parker Huff
i said multiple times to the hair dresser that i wanted 1 on the sides and back, and she still blended it after i said 1 on the sides and back. if i ask for 1 guard sides and back i don’t mean use a guard and a comb to blend my hair i mean a 1 guard on the sides and back its not rocket science
