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June 2023 by Mandie Reese
Your establishment booked over my brother’s reservation. I work U-Haul out of state so I’m aware how the software works and it flags you when you are about to book over a reservation and you have to ensure that you have a plan or will pay a fine. If you are going to make a habit of booking over people’s reservation, have the common courtesy to inform the customer that they no longer have a reservation because you double booked the equipment. My brother shouldn’t had to go thirty minutes out of his way just for you to tell him that - a call would suffice.Your negligence and poor customer service set his move back hours, he didn’t get the right equipment, and he lost his moving help. I would encourage you to reach out to your U-Haul AFM if you are needing more help understanding the software.
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June 2023 by David Reese
Slow. Rude and double booked our UHAUL which set us back >3 hours to scramble to find a new truck. In that time we lost our only help and had to move in 90 degree weather up and down stairs. Also, the location of this UHAUL is extremely sketchy. The proprietor was exceptionally rude and disorganized. The vibes were way off all around. I would avoid this place at all costs, unless you have loads of time to look for an alt plan.
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June 2023 by Tammy Adkins
Very friendly, helpful & honest.
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December 2022 by Andrew Woolley
They’re very very helpful and great to talk to. If they can’t find it/don’t have it, they’ll help you find something that fits your needs. Just make sure you call or schedule in person.Also, best fireworks rates in town during the 4th of July season. Hands down.
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January 2022 by D Gehling
These guys are the bomb! If you are lucky enough to do business with this location, you may not ever go anywhere else. They go out of their way to offer many possibilities for your move, and/or equipment situation.
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September 2021 by Ethan Jeckstadt
Very helpful through the whole process got exactly what I needed when I needed it thank you. Definitely recommend coming here.
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July 2020 by Nicketa N.
Best customer service. I've been really stressed out with my move & all the added stress & he was so kind & helpful. 10/10 would recommend.
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March 2020 by Damian Rivera
Ron went above and beyond to get me 26' truck, no one in central Missouri had one. He drove a few hours to get it. I appreciate the fact that he cares and is so professional. If you need any rental for uhaul Ron is your man.
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October 2019 by Marni Gable
Got me all hooked up and fixed my lights too
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September 2019 by Haley Dickneite
Owner is very nice and easy to work with. Had a great experience renting our uhaul from here!
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May 2019 by CoUre Coaching
This is an amazing U-haul center! Ron is friendly, helpful, prompt and is great to deal with overall. We rent a trailer 2-4 times a month and we have gone to many U-hauls but this place is a cut above them all! We only rent from here if we can! We would recommend it!
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December 2017 by Cat Goyda
Excellent service very thoughtful helpful ownership that seems to care about their customers. They have more here than U-halls they have sheds and outbuildings and some beautiful Martin houses and there's even a miniature golf range and in the summertime you can get your fireworks. I would definitely recommend this business
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November 2017 by Carrie S.
We have rented several trucks and trailers from Ronnie and our experiences have been amazing. He has gone out of his way to provide us with the best and newest trucks he could find. We have had such great experiences and would recommend this business to anyone who needs to rent a truck or trailer. Ronnie and Joey, the AFM, have been respectful, helpful and wonderful to work with.
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September 2017 by Mitchell Wylie
Best guy hands down to rent a uhaul from. Drove from Columbia just to get a uhaul because had issues at another location. Thanks!
