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February 2023 by paul steuber
Great attitude. Always helpful an assisting in paperwork.
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January 2023 by Andrew Thomsen
This particular location of great southern bank is horrible I've had to sit for an hour before Rhonda a manager said I'm not sitting up an account me another account came back next day sat 45 minutes she told me same thing very rude too I finally figured out on my own she just didn't want to do her job and wasn't going to ended up going to the republic Missouri branch it took them 15 minutes and I was done and out the door I try not to visit the Aurora Missouri branch service is horrible
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October 2022 by Betty S.
Employees clueless! Very disappointing! I had to drive to Springfield to get the help that any branch should have known how to give.
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August 2021 by The CoffeeCupKidd
Open or transfer an account to this branch and it's all warm fuzzy peaches and cream pleasantness. Have an issue of any kind and they become as cold as a dead fish on ice! Nothing is ever their fault and any explanation comes out as if you are doing them a great disservice and a response is like pulling teeth. Great Southern is a good bank, but this branch is another story entirely! I closed my account of over a year as a result, told them why, and they didn't even blink an eye. Wow!
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February 2021 by James Smith
Takes FOREVER to do anything here. Took 20 minutes just to make one deposit.
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October 2020 by Barbara Benbrook
Everyone is so very Pleasant
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June 2020 by steve smith
I went to this location to deposit my stimulus check. The check was in my name and I was depositing it in my account. Everything had the same name and it was a deposit. The teller told me she had to see my ID or she couldn't deposit the check because it was a stimulus check. Insanity ... No common sense. Welcome to America 2020 .........
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February 2019 by Natalie Rasmussen
Swear to God they hire all supermodels
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January 2019 by Yup
Very friendly staff. Always happy to help with my questions. Super easy checking account setup took less then 5 minutes. I love the friendly staff and Rhonda is truly amazing. From Aaron a current great southern customer.
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January 2018 by Assasin Lover
Terrible customer service. Bad attitudes, and slow service. They make you feel unwelcome at this branch. I like dealing with great southern bank. But won't be visiting this location anymore due to the employees.
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May 2017 by Rob Frank
We take in about 8000.00 a month. Due to poor customer service we only use this account for one direct deposit that I have been to lazy to change. At one time when I opened my account in 2000 they were amazing. I think they forgot what made them big.
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February 2017 by TWA Motorsports
By far the worst and slowest bank in Aurora MO.
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July 2016 by David
Staff is very friendly. Jan is available to answer questions and help as needed. Great Southern is a great local bank and can be counted on. Drive-thru hours are 730-600 M-F and 8-12 Sat
