“Always helpful and attentive
5/22 still have to check-in over the phone, wondering when that's going to change, if at all
Update: 9/24/24 all is back to normal, has been for quite sometime just haven't updated”
“I took my 14 year old Shih Tzu and sweet girl Ellie to the CAC for her 1st time for an extremely long battle with a terrible Yeast Infection and Skin Dermatitis on her entire belly. I previously took her to her long time Animal Clinic to be treated for at least 8 weeks with no positive results. Her Vet told me that it was a Yeast Infection and we tried everything he recommended but the oral medications made her vomit, lethargic, and she couldn't keep her food down. So I wanted a 2nd opinion. That's when I took her to see Dr. Kersten Bloss at the CAC. Dr. Kersten did something that the other 2 Vets didn't do or even recommend. Dr. Kersten took a Swab Culture of my Ellies belly in a few areas and then took it to her lab to then analyze. Dr. Kersten Bloss came back and told me the results of her swab culture and she found not only active Yeast Cells but also active Bacteria cells as well. That made perfect sense to me why the treatment for only a Yeast Infection was not effective. So Dr. Kersten started a regimen of Antibiotics for Ellie's Bacterial Infection and it has almost completely cleared up. She also gave me a Medicated Oatmeal Spray to help with her Skin Dermatitis to heal. I spent tons of hard earned money at her other Vet's Doctors and they never took a Swab Culture during her 2 month treatment. Dr. Kersten took care of the real issue within 2 1/2 weeks vs 2 very long months elsewhere! I would have given CAC a 5-Star Rating if it wasn't for the way my dog's stomach was examined on her very first visit laying her on her back on the hard counter with her front and back legs bound together by hand like being Hog Tied. Most dog's especially a 14 year old aren't very comfortable being placed on their backs against their will like a cat. My Ellie was so uncomfortable and scared that she pooped and peed on the counter and on herself too. In my opinion the exam could have been handeled differently. Hopefully in the near future I can give CAC a 5-Star Rating in the event my 2 Shih Tzus Ellie and Macy would need to see Dr. Kersten Bloss again. I'm extremely satisfied with the professionalism and how Dr. Kersten Bloss actually went the extra steps by taking a Lab Swab Culture of my Ellies belly and found the real issue and treated it with the right medications. I truly hope that my honest criticism and review doesn't ruin our relationship with my 2 girl's needing their help and treatment in the future. Macy my younger Shih Tzu recently had a benign tumor removed from the base of her tail by Dr. Kersten and Macy is back to herself again. The other 2 Vets did not recommend having it surgically removed from her tail but only drew out some small amounts of fluid several times over a 4 month period but the tumor didn't go away or decrease in size. So I highly recommend the wonderful and extremely friendly staff and Dr. Kersten and Mike Bloss in the event your dogs need some professional care and medical support ????”
“OMG, THE BEST VET THERE IS!!!Story as to why:I have known the Bader family since I was in kindergarten. I always knew Dr.Bader was a vet, but I never had a pet until my sophomore year of college (Beginning of COVID) when I was quarantining in Carthage. My lab/pyrenees mix was pretty skinny, and the only time she had to go to the vet was for shots. As a Mizzou student, I always just got her shots done at the cheapest vet I could find in Columbia. Once I got her spayed at her original vet in Carthage is when she started to pack on some weight.My dog went from 7 pounds at 10 weeks old (May 2020) to 50 pounds at 1 year (March 2021), then to 100 pounds at 2 (March 2022), and 120 pounds before her 3rd birthday (December 2022). She was about 40 pounds overweight.The vet in Columbia never said anything about her weight. I noticed she hated walking, she couldn't jump in the car anymore, and she was uncomfortable when she would lay down. I went back to the Columbia vet and asked about her weight and got, "Yeah, she's a bit overweight, but she's still young to where it hasn't affected her. When she turns about 6 or so, she may experience some health issues like arthritis or diabetes." I asked what I could do now so that we can avoid that in the future, and they said diet.Okay, so we started at a strict 4 cups of food a day, and we went in after a month to get weighed again, and she gained weight again. We went down to 3 cups of food and went in after a month, and there was no weight change. We went down to 2.5 cups of food and went in again and nothing. We added green beans, extra walks, different food, etc.I even went to a different vet, and the results were the same.However, they would never do blood work or do imaging because she was "too young." For about a year, my dog went from 120 pounds to 118.6. I felt so discouraged and was so scared for her health as she was approaching her 4th birthday.Thank goodness my parents still live in Aurora. My mom said, "Do you want me to call Dr.Bader and ask him if you can come in during your Thanksgiving break (November 2023)? I hear he's great." They got me in pretty much ASAP! He immediately drew blood to test her for anything. Thank goodness it turned out my obese dog is perfectly healthy! He ended up putting my dog on a new diet and some thyroid medication. He told me to come back in a month to see if it worked. Here comes December 2023, and my dog was at 110 pounds. Here comes January 2024, and my dog is at 103 pounds! In 2 months, my dog has lost 17 pounds! Our goal is about 85 pounds, so we are hoping that by April she meets her healthy goal weight!Thank you, Dr.Bader! You did something amazing in 2 months that other vets couldn't do in a year!Dr.Bader is my hero, and I will recommend him to everyone!My dog is my absolute world, and I couldn't thank him enough for helping my dog even if I tried.Thanks to him, I don't have to worry about losing my dog earlier than I have to.Here is Lily saying thank you for helping her be able to run around, jump in the car, and lay down comfortably again!”