Big River Running Company is a family of professionals devoted to performance and fit from head to toe. They equip runners and walkers of all levels, helping customers find the right footwear, apparel, and accessories to move comfortably and confidently. The expert staff provides exceptional service and has great knowledge about shoes. They take time to understand needs and preferences, studying the foot to find the perfect pair. The fitters ask insightful questions about activities and foot type, guiding customers through various options and explaining features and benefits. They pay attention to every detail, from fit to arch support, ensuring recommendations are spot-on. The staff prioritizes comfort and functionality while also considering style. The high quality selection of products is top notch. If something is not in store, they will order it and ship it free. The service goes above and beyond expectations, making the shopping experience exceptional and no-hassle. Customers feel welcome, heard, and comfortable the whole time. This help, along with the amazing shoes, is worth the price and solves walking problems, making it easy to recommend.
Very helpful and friendly staff to assist with finding new tennis shoes. Love my new Hoka’s!
July 2026
Every time I go to a Big River store I am greeted with friendly people. They are experts in running and happy to answer any questions I have about products. I train with Big River and they have made improvements in my life. I will continue to be a Big River customer.
July 2026
I had a great experience, Ben made sure I had the pair of shoes that were comfortable and helped with my arch issues with my feet.
