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September 2023 by Kristin Portnoy
Working with Brion was a very pleasurable experience. He was not pushy and made us feel comfortable right away. He made the process of buying a car painless. My husband and I would recommend him and Hyundai to anyone.
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September 2023 by Danielle Zavradinos
Shout out to Pete for his ultimately polite, honest, fair, professional, and timely correspondence, and to Ben for working magic with my challenged credit to get me off the lot quickly and expeditiously. This friendly team made my purchase process absolutely painless. If you value your time and money, hate nonsense, love when hard things are made simple, and need a car, call this team today!! Absolutely a five star experience.
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September 2023 by Alex Goldstein
As good as a car buying experience that you can ask for. Have purchased two cars now from Dean Team - Tommy and the finance team have been exceptional every step away.
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August 2023 by Abdullah Rawashdeh
This is the most horrible and life-destroying dealership I’ve ever been to. I was shopping for a Hyundai Sonata. After multiple discussions and test driving, The Salesman took my info to the back for a preliminary run and to present me with an initial offer. I stressed multiple times that I do not want a hard pull on my credit score and I am still shopping and have not made a final decision yet. They promised me that they would trigger a soft pull only. They were liars! They went on FULL PREDATORY and shotgun my credit ELEVEN TIMES! All under 30 minutes. I was furious when I learned about it a couple of days after and went back to the dealership, the boss told me that he fired 3 people from financial because they have done that to multiple people and he will contact credit bureaus to rectify this. This was also a lie!!! And they never done anything but shotgun my credit and prevented me from getting a good car loan and try to secure a home loan. Overall horrible people that would say or do anything to fill their pockets without caring about their customers and their families behind them. You’ve been warned!!! Shop elsewhere.
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August 2023 by Jim Ladendecker
Pete Ostlund made car buying a pleasure instead of a pain. I have bought cars from other dealers and it has taken all day. We picked the car we wanted , was updated along the way and pickup today start to finish was 2 hours. He explained everything no pressure sales. Basically easy as 1. 2. 3.
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August 2023 by Doug Anstead
Peter was an excellent salesman. Clearly outlined available options and catered to all our needs. Second vehicle purchased from dean team. Both experiences were excellent!
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August 2023 by Travis Goebel
Torrey at Dean Team Hyundai was fantastic. He helped us through the process of getting our Palisade. The entire team was great and helped get us into a new car quick!
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August 2023 by Jeff Fowler
Good luck getting a repair appointment here. My check engine light came on this week, and the first available appointment is late September. September.You simply can't get in. Avoid.
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August 2023 by Josh L.
horrible experience.. never going back to that dealer. a gentleman named Andy Miller was just down right rude. not to mention a young employee in a black Nissan almost hit my daughter. save yourself the trouble
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July 2023 by Casey Johnson
Friendly and fun people. Brion is amazing. He answered all of our questions and gave us suggestions to help guide us. Top notch in sales & on the finance side.
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July 2023 by Len K.
We stopped here to ask about a Hyundai Ionic 5. The first salesman, who appeared we were rudely interrupting his lazy day said they didnt have any because Hyundai was having trouble selling them. ( I already knew from Car & Drive website that this car is their #1 ranked suv in the U.S. and are hot items). The second salesman admitted Dean Team does not have the equipment to charge electric vehicles and THAT's why they dont have any.I felt like I was back in the 60's and 70's dealing with "those guys." I'd never buy a car from these people
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July 2023 by bill leeper
Terrible experience. Low balled me on a trade in. When I came in to purchase my vehicle they had found more issues with it and couldn’t sell it. Not sure how it was sitting on its lot since February then raised the price $1000 and it didn’t even have everything working on it. They never even cleaned it up when we came to see. And let’s not even mention the bullet hole in the hood which was not even shown or mentioned on the car fax.
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July 2023 by Claudia Fuller
I had the best experience buying a new Elantra from Andy and Ed at the DEAN TEAM! They got me the EXACT car I wanted and these two guys were… perfect! Thanks so much! CF
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June 2023 by Vegan Vibes
I'm editing this because of their error,I had to get tires balanced aligned and also had to get four new tires. My rear differential on my car completely broke as I was driving,. I had only had the car for 3 months, I did not purchase it from this dealership however. I did take it here to get it repaired because this was the closest genesis to me. However after picking up my car it did not drive right and it was very wobbly. When I got back to missouri I took it in to have it looked at, They said the tires were not balanced, also also because it was not aligned after they fixed my car,. It caused the tires to wear on the insides, Costing me nine hundred dollars to replace all four tires due to their error. If you're replacing a rear differential of course it's gonna affect the drive train, They should have properly aligned and balanced my vehicle and because of this. It cost me a lot of money.
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June 2023 by Shane Johnston
I worked with Torrey on my Hyundai Tucson purchase. I can say this was my best vehicle buying experience. He was easy to work with and gave me quick and accurate information and service even during evening and weekend hours.Torrey took great care to make sure we had the right vehicle for our needs and went above and beyond to make this a smooth buying experience.
