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July 2021 by Joe Lear
Always good! Excellent and knowledgeable service from Pat and Scott
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April 2019 by Mitchell Platin
They know their stuff and have the parts
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April 2019 by Dave Gudermuth
Stopped in a couple of years ago looking for an obscure plumbing part. The guy behind the counter was the best. First he knew what I was talking about, even though I had no idea, Find that at a Big Box store. Gave me tips on how to install the correct way. I remembered the customer service. So I went back for another try. This time I checked out the internet and knew what I needed. Rather than going to the Big Box which would have been cheaper I stuck with Ferguson. The gal was great, I paid pennies more but got everything I needed for the job. I guess that's why professionals use Ferguson. They are like it used to be , good advice, good service, and the right price.
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April 2019 by Stacey Schlegl
I had a water heater under warenty and the warenty company paid them and they said they got paid and hadn't 'had time' to refund my $550. I have four children and that is a lot of money to a family of six and one with health problems and medical bills. They 'found time' to charge me upfront back on April but it is now August and I am still not refunded. To make it worse, the water heater that was replaced is sitting in my garage rusting my floor because they keep saying they will pick it up and haven't. I hope they refund me and pick up my bad water heater. I called at least ten times or more over the past months and no one calls me back. Where is integrity? Ethics? Humanity? I was raised to be fair and honest.
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February 2019 by Timmothy Huff
The person on the phone was nice and helpful and said between the korky and other aftermarket parts they should be able to accommodate parts for a toto flush valve.
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February 2019 by William Smyly
Great team to work with. Very helpful and friendly.
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February 2019 by Jennifer Houser
Super nice staff
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November 2018 by Joyce Jones
Service was great...they knew what I needed to solve the problem and they seem reasonable with the prices
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May 2018 by Rachel Zluhan
This store is run by rude, arrogant people who act like anyone trying to fix something on their own in their own house is a complete idiot. You're honestly better off going to Home Depot or watching YouTube videos unless you want to hire a plumber and spend thousands on a job you could do yourself with just a little bit of help. If these people look at you and think there's no way you'll know anything about plumbing they won't help you. Don't give them your money.
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May 2018 by Tim Green
About 6 months ago I went to store looking for a part to fix my mother's faucet. The guy behind the counter was not very helpful. He was rude and I walked out very aggravated by the way he treated me. So I go back to store today looking for part to fix my faucet or buy a new faucet. Just my luck the same guy is next to help a customer. I showed him pic of part, he sighed and acted like I was an idiot. He was not helpful and sent me on my way, again! That's the last time Ferguson. I went straight to plumbing store up the street and bought the part, at least their workers are helpful.
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April 2016 by Bill Bergman
Bought a toilet from them. Paid ~$250 for it. Can't believe the difference. The technology has really come a long way. Flushes great with less than half the water. Looks great in our newly remodeled bathroom too. Thanks for putting me on to this guys!!
