Fireplace & Grill Center, operated by Gas Appliance Service, LLC, offers expert installation, service, and parts for a wide range of fireplaces and stoves, including wood-burning and gas models. Customers appreciate the knowledgeable staff, especially Matt H, known as "The Fireplace Guy," who provides helpful advice and exceptional service without unnecessary charges. One customer praised how Matt quickly solved a pilot light issue using simple tools and guidance, saving money and avoiding additional service calls. The store also features friendly and informative staff like Steve Zellers, who demonstrated extensive product knowledge and took the time to explain options thoroughly. His enthusiasm and personalized approach helped one customer find the perfect grill, leading to a first-place finish at a barbecue competition. Customers value the honesty and tailored recommendations, contrasting with other stores that provided misleading or more expensive options. The team is praised for punctuality, problem-solving skills, and delivering quality work within budget. Whether installing fireplaces, lighting, or grills, Fireplace & Grill Center is known for professional service, knowledgeable staff, and customer satisfaction, making it a reliable choice for fireplace and grill needs.
The team at Fireplace and Grill Center were amazing! They were prompt and professional, and their prices are fantastic! I would highly recommend them! We are so excited to finally be able to enjoy our fireplace again!
March 2026
Connie was the absolute best. Very impressed with her knowledge of grills.
March 2026
Eric is real good to work with. Mostly happy with gas logs but had to repair gas leak on loose connection at valve assembly. Always good to check all factory connections.
