Fireplace & Grill Center, operated by Gas Appliance Service, LLC, offers expert installation, service, and parts for a wide range of fireplaces and stoves, including wood-burning and gas models. Customers appreciate the knowledgeable staff, especially Matt H, known as "The Fireplace Guy," who provides helpful advice and exceptional service without unnecessary charges. One customer praised how Matt quickly solved a pilot light issue using simple tools and guidance, saving money and avoiding additional service calls. The store also features friendly and informative staff like Steve Zellers, who demonstrated extensive product knowledge and took the time to explain options thoroughly. His enthusiasm and personalized approach helped one customer find the perfect grill, leading to a first-place finish at a barbecue competition. Customers value the honesty and tailored recommendations, contrasting with other stores that provided misleading or more expensive options. The team is praised for punctuality, problem-solving skills, and delivering quality work within budget. Whether installing fireplaces, lighting, or grills, Fireplace & Grill Center is known for professional service, knowledgeable staff, and customer satisfaction, making it a reliable choice for fireplace and grill needs.
Caleb was courteous and professional. Great employee and good company to do business with.
September 2026
Caleb was very friendly and efficient. He explained everything he did and informed of any issues.
September 2026
Jason reorganized the logs in my fireplace which had been improperly placed by me, the homeowner, after my dog messed them up (I now have a screen to keep him out). He explained that it does make a difference in the operation of the fireplace if the logs are not properly placed.
