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December 2023 by K Fre
Energetic store for a one of a kind look. Fun to stop in and treat myself periodically to something special to wear.
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March 2023 by Mary Grace Hynes
Rudest people ever work here. Got a bad vibe the minute I walked in with my sister and grandkids. The store clerk was extremely rude to my great niece after she tried on a dress that she wanted to buy.The clerk took it from her and hung it back on the rack and didn't even ask if she liked it or wanted it. She did want to buy the dress.Yes we had 2smaller kids age 7 and 10 but I kept them with me the whole time.Our money spends just as well somewhere else. Please teach your workers toRespect their customers.
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March 2023 by Caroline Johnson
I finally decided to stop by after shopping at other local boutiques and online for the past couple of years and sadly I left disappointed. I’m in my early 40’s and love trends while at the same time staying classy. Unfortunately most of the clothes are tailored towards teens and 20-year-olds and look cheap and dated. For someone who prefers spending money on quality versus quantity I am very disappointed. I’ll continue spending my money at other stl boutiques instead.
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October 2022 by Michelle Branch
After leaving a lunch with my fellow retirees, a couple of us decided to stop in Paper Dolls, as it was just a couple of doors down from where we ate. While browsing, I asked the staff if they carried plus sizes and was told very abruptly “no!” I was not asked what size I was looking for nor was I shown any form of kindness. I said “thank you” and left. I’m a 67 year old, black woman with salt and pepper hair. I’m not loud or abrasive. I’m a courteous and kind retired school secretary. Because of the area, I’m sure blacks don’t come into this store often. After this I will not be returning to this store in the future.
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October 2022 by Rachel Wilcox
Classy
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August 2022 by Diane Robinson
My daughter loves when I shop for her at Paperdolls. The clothing is stylish and special. Ask for Janie to assist you. She is knowledgeable about sizing and clothing trends. She is never "pushy" with sales. I always find fabulous gifts at Paperdolls, and something for me too!
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March 2022 by ash twellman
I have loved this store, and have shopped here for years… I refuse to wear a mask in 2022 and will gladly take my business elsewhere! They are the mask police and it’s beyond ridiculous!!
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December 2021 by Jules Bre
I love shopping at the Chesterfield location! The staff is always so friendly and welcoming and every time I come in they help me find the cutest outfits. By far the best boutique in west county!
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June 2021 by Delia Overschmidt
I have been a customer since paperdolls since it opened in St. Louis and have supported all over their locations. Today, I made a courtesy call 45 mins before they closed to let them know I was coming in for a special occasion and didn’t want to keep them late. I want to keep my business local and therefore let the staff know what I had in mind and if they could pull a few options for me. She told me she was too busy working on an email and would help me when I arrived. I arrived around 5:20, introduced myself and let the retailers know my specifications for the event. She put 2 dresses in my room and then left me alone to shop. Through my experience I asked the associate to help, crickets..... I had to ask another customer to help zip up my dress because no one was helping me. I had one comment on the 10 dresses I tried on. After I decided on a dress, still not thrilled on my options or my service.... I told them I wanted to accessorize my outfit and needed a few more minutes to browse (at this point it was 5:40 and the store is open for another 20.) I kept hearing the manager on duty ask every few minutes what time it was and she couldn’t wait to close the store. I felt unappreciated after I made an effort to first call ahead, ask for assistance, and then feel rushed through my purchase because she wanted to go home. I have ALWAYS had good service and spent a lot of money supporting this local business. But after tonight unfortunately I think I’ll take my business elsewhere.
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May 2021 by Kathryn Laws
Horrible return policy, rude staff. Pressuring sales people!
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October 2020 by Brandi Fishman Unger
Absolutely love this store! Great fashion boutique for women. Both in-store and online shopping experiences are fabulous.
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October 2020 by Debbie Altman Raskas
Absolutely LOVE Paperdolls! This is my go to place to shop! Love the variety of styles for all ages AND that they offer great size options. The employees at the Ballwin store where I mostly shop are all so friendly and helpful. Janie is fantastic at not only choosing the perfect outfits for me but she even calls me if something arrives that she thinks I will like! Highly recommend this boutique!
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October 2020 by Laura Snider Heutel
Absolutely love this store! The staff at the Des Peres and Ballwin stores are wonderful (I live between them so I shop at both). I love that their clothing selection suits teens, young adults and older adults. Its awesome that I can shop for myself as well as my daughter in one store!
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July 2019 by Dorothy Henricks
Pricey and not a good selection
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June 2019 by Robyn LaVanchy
My favorite boutique in the Lou! The staff is amazing and the clothes are too
