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February 2024 by Constantine Cosmas
Came here to get some change - spoiler alert, the bank couldn't provide me with change. The teller blamed Easter, which is 37 days away. So it's Easter's fault PNC doesn't have change. Nice.
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December 2023 by Gabe
Terrible customer service and overall unhelpful with my banking needs.
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May 2023 by bryan webb
Car loans at the end of the loan they want more money and can't tell you why.
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May 2023 by Psycho Boy
This is probably the worst bank I have ever stepped foot in. The staff is extremely unknowledgeable about most of the PNC policies or how the bank operates in general. They always have to call someone to get direction, even for things as simple as a loan or how much you’re allowed to withdraw from the bank itself.This bank is also extremely understaffed. Usually there are only 2 people working in the entire branch and nobody has a sense of urgency to get anything done. Everyone in here moves like a complete snail.My advice to PNC bank is to put their customer service first and clean this dump up!
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February 2023 by Dale Dale
The worst bank, the worst, customer service, trash, trash. Be careful they will do some to your account wash these sneaky, scammer people. They are no good yesterday very bad because full I gave you from experience I see a lot of people complaining and I have a problem. Be carful be careful and called the headquarter and let them know about the management. They need to be changed. I need to close this branch
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January 2023 by RICARDO RODRIGUEZ
Their staff are lazy ignorant and unprofessional I feel like they're not doing their proper job
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August 2022 by Steve Hicks
Only one star because that's the lowest they will go.
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November 2021 by Tyler Sanderson
There is no wonder this PNC branch has such a terrible rating. The woman who claimed to be a manager but had zero name tag or anything to present that, was super rude and not helpful at all. As a very recent former employee of PNC for over three years, I know PNC strives to build trust, personable relationships, and provide over-the-top excellent customer service. I get better / friendlier service at QuikTrip. It seems like the employees, in this case the “branch manager” simply wants to make things more difficult for their customers. I am new to the area And was hoping to consider this my new local bank. I have been a loyal customer to PNC with multiple credit cards, auto loans, multiple bank accounts, yet none of that means anything.If you are thinking about switching over to PNC….DON’T.And if you do…I would NOT recommend this branch.
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September 2021 by Jacob Wood
very rude in the office
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June 2020 by Michael Lady
I asked them to withdrawal $1,600 from my account and ended up withdrawing all of my money from my bank account even though I gave them a withdrawal slip with the amount on it.
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February 2020 by Matt W
Excellent customer service and very friendly staff and the bank was very clean and fast service I will definitely be coming back
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August 2018 by Jessica D.
Just went in to this location and there was one teller and one banker with no clients in the lobby or drive thru. I told the banker I'd like to open a checking and savings account and she just stared at me. Then finally she says "can I call another pnc location to see if they can help you, I'm the only banker here right now." Definitely not going back there! I will be more than happy to take my money elsewhere.
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February 2018 by Bryce Whittaker
I was told they don't have enough time to set up a bank account even though they closed in two hours. After a sigh and a second thought she finally did it then. I just wanted a regular checking account not some virtual wallet. There was supposed to be a tutorial and some help on setting the account up but clearly she didn't want to do it because i was unappreciated. I left uninformed and without any option. I will be pulling my money which is not worth it to them.
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January 2018 by Peter Glarner
Awesome bank
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November 2017 by Danielle Price
We love this branch. Everyone is always so nice and helpful when we come in. They never keep us waiting especially when we go inside, occasionally we've had to wait in the drive thru but that's pretty normal, nothing too long though. I've been banking with them for 3.5 years and I have never had a bad experience at all.
