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November 2023 by George Gooden
This is an excellent full or self serve laundrymat!
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October 2023 by Karen R.
Extremely clean and on site staff for any issues. Staff is continuously cleaning washer and dryers!
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September 2023 by Anne Worley
By far the best laundry mat I've ever been to! The worker that came and closed was absolutely the sweetest woman I've ever met, she went above and beyond her job description!!
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September 2023 by Meredith S.
I have a huge fluffy king sized comforter that had spit up from my newborn all over it. It needed a thorough washing and my home washing machine was not going to cut it. I'd driven by this laundromat more times I can count so I decided to try it out. That have a huge 80 gallon washing machine and industrial size dryers that did the trick! The machines were extremely clean and the lady working was so sweet and helpful! She even helped me fold my comforter after cleaning! I highly recommend this place for daily laundry to special items!
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August 2023 by Missy Leone
Above and beyond experience!A family member recently died and I had to help their surviving spouse with overwhelming house needs. I contacted Autumn, the owner of the Laundry Authority, with questions about pick up and delivery of laundry. She responded in a very timely manner, laid out all of the costs clearly, and was incredibly helpful during a trying time. She was then very flexible and helpful when I dropped off 150+ pounds of laundry (it completely filled my SUV). She called with updates on particular types of clothing (things that need to be hung on hangers, sorting of men's vs. women's clothes) and then worked closely with me to make sure that laundry was delivered in the timeline expected (and even with text updates from when the clothes would arrive exactly).I cannot say enough how incredible The Laundry Authority is and would recommend them for anyone.
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August 2023 by Donna Head
Caution about trusting your clothes to this business. I used the wash and fold services for more than a year with no problems with the quality good. However, I recently had my laundry done and encountered multiple problems with quality. Among other problems, a brand new designer sweatshirt was completely ruined by a significant color alteration and splotches. When brought to their attention they attempted to fix the problem with rewashing but it didn’t work and I am out a $65.00 item. In addition, I later found two pairs of recently purchased jeans and some of shirts with bleach spots. I did not receive an explanation as to what happened to the clothes and no offer of compensation.Service: Laundry wash & fold
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June 2023 by John Maly
I came in around 9:43 just to dry some laundry. I was putting some clothes, the worker yelled we close in 15 minutes. I politely informed here that I will be out before closing time. She got agitated and yelled that they normally don't let people start machines after 9, and she began to be verbally hostile, walking by and rushing me to get out. As I hurried to get my stuff into my bag and head out, the machine door hit the back of my head and my neck which caused me to have severe headache. I will definitely be following up with this place with the authorities.
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April 2023 by Zach Florence
The workers were very helpful when one of the wash machines wasn't working properly at first and kindly refunded our money for that load. One of the best laundromats we've been too.
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April 2023 by ZAL EL
The workers were very helpful when one of the wash machines wasn't working properly at first and kindly refunded our money for that load. One of the best laundromats we've been too.
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October 2022 by Connie RN P.
I'm visiting the area with my daughter and granddaughter from Chicago. We have been busy cleaning and today we decided to do all the linens from 3 beds along with blankets to get ready for winter. I searched internet to find the closest safest cleanest laundromat near Creve Coeur. Albeit not the closest, it truly is the best place to go! Autumn greeted me and explained the lay of the land. She was so professional with an angelic spirit. I needed help getting my coins because of my numb hands, she didn't think twice and quickly helped me gather my coins and even gave me a small cup to carry them in! Today's experience was beyond awesome! I only had 6 large machines full of linens but my time at Laundry Authority made it easy and efficient to get it all done in less than 3 hours! Thank you to Autumn and your team for making my visit to the laundromat a great one! Blessings, Connie
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September 2022 by Janet Zerler
Nice, helpful employees!
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June 2022 by Robert Powell
Clean facility with plenty of washers and dryers.
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August 2021 by Mr. Hoffman
Great people
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June 2021 by Jay E
I swear to God. They remember completing my laundry but they have no idea what happened to the missing items. AND THEN they do not have cameras so there is no way of verifying the items they supposedly gave back to me. No accountability No responsibility. I do not recommend at all!
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March 2021 by Leslie M
Do not bother asking them to pick up laundry if you live anywhere near black people.
