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February 2024 by Christy Knox
Quick and speedy delivery. Clerk was very friendly and answered any and all questions I had regardless of how trivial they were.
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January 2024 by John K
December 20 2023rd send cert mail with documents and stickers to Nashville TN from Ballwin MOToday is January 10th 2024rd still my client did not receive the package and last location showing in chesterfield MO in January 3rdToday is January 10th already 8:58amStore is closed , they must be open at 8:30am but still closed with no any notice on the door .
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December 2023 by Christine Thompson
I own a local business and frequent this UPS store often. They are always friendly, quick and help with all my needs. Highly recommend!
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December 2023 by Kate Morrison
Sepi was MOST helpful to me. She walked me through all of the things I needed to accomplish with patience and a smile. I also observed Sepi take each customer and help them with a cheerful voice prompt and patient service. Thank you!
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October 2023 by Kelly Ritter
Great location and even better customer service!! Sepi has been fantastic in helping with my shipping needs as well as printing my business cards! Excellent quality!! I’m so pleased ?Thank you!
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October 2023 by Thomas Dreller
The manager is always quick, diligent, and always shows high quality customer service.
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July 2023 by Farah jafarli
I love this location. I was there this morning and I did my amazon returns, shredding, and notary! Amazing! Great customer service.
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April 2023 by Lana Rodgers
I went in to ship a package to my daughter who lives across the country. I do not have much experience with shipping but Sepi went above and beyond to help me and answered all of my questions. I would recommend this store to anyone.
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April 2023 by HiDudeCap
Julia helped me out today and was so nice when it took me a few minutes to pull up my Amazon return label, truly stellar service!
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April 2023 by julia fisch
Colin is so polite every time I come to this location! I’ll never go to another store. 10/10 service.
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April 2023 by Lori Thompson
Went to get papers notaries and was told need the other person needs to present. Went there to met my husband. Then totally change when we got in there. Then very rude to the public. She needs to make sure to inform all the information not just half. I will not be going to that one again. She needs not be in the public at all. Thank you
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October 2022 by Jessica Vance
The UPS Store at 15009 Manchester Blvd is always my favorite one to visit because of the helpful employees and fast service, but today there is just one employee working the desk and she is fantastic.I believe she is a supervisor because she mentioned to someone when they commented on how long of a line there was that her employee didn't come in today. For her to be running the busy drop off desk by herself and to have a smile on her face the whole time is the mark of an exemplary customer service employee. I greatly appreciate her and I wish I had asked her name.
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September 2022 by Amy
The associates are always so kind and patient despite having to teach older folks how to use the Amazon app every 8 minutes. I've seen some things.
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August 2022 by Henry Walter
Ask for Sepi! Super friendly and helpful. She went out of her way to be kind and patient with my needs. She printed my documents, did a notary, and helped me with an overnight shipment.She was the only person working, at the time I was there. Super efficient. Taking care of all the customers and answering the phone calls. You don’t see that kind of customer service very often these days. THANKS SEPI!
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August 2022 by Susan Marshburn
I shipped a pkg. from this location to my home in CA. The package arrived and the next day another package arrived. They had shipped someone else’s package to me in error. I called them immediately (end of May) and they said they would email me a shipping label to return it to them. I never received the label and called again first week of July. Again they said they would send me a label. Failed to do so. I am sure someone is missing their belongings but they did not care enough to correct their error.
