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April 2024 by Katelyn Chamberlin
I would give 0 stars if it was allowed. They locked me out of my storage WHILE THE BILL WAS CURRENT. It’s been 8 days that I’ve been locked out now and they refuse to let me speak to anyone in charge. They told me multiple times that I was “on the list” and a supervisor would be with me shortly and I’ve gotten no response. This is the WORST storage company and the BBB needs to shut them down.
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April 2024 by Yvonne Basey
Emily was extremely helpful with renting a unit at the Billings, MO location. Her service was excellent. I could not have asked for better. Thank you!
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March 2024 by Cynthia Chase-Wright
The worst storage facility i have seen. I have been purchasing unit when they come up for auction for several years now. My daughter rents from them and is past due. I am willing to pay the unit today but they refuse to remove their lock and insist on charging another month. This is the second time they have done this. The lady was rude would not let us speak to manager. I do not recommend ever renting from th, unless you just want to lose your belongings.
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February 2024 by Virginia King
Very helpful and responsive
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January 2024 by Hawkeye
We would prefer a place that has someone in office for issues or questions, but it's a nice property, gated, and clean. If your not good with self service, this isn't the place for you, messages don't get answered and you can't usually get the local person to answer
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December 2023 by Eric Boram
Very good storage unit clean very protected little bit expensive But worth it to have your stuff protected
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December 2023 by MISSOURI GUY
Once I found it, off west bound 60 just before Republic, it was fine. Google doesn't have good directions as they made me pull back into heavy traffic, make a u turn at the light and then cross over heavy traffic again. KO is okay...Google sucks.
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August 2023 by ykatina mckeever
Maibel
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June 2023 by Cassondra Boesch
Bobby is the absolute best!
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June 2023 by Shane York
Bobby was very chill and patient with me. He’s understanding about circumstances and is willing to work with you. Great communication!
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June 2023 by James Lansdale
Bobby has been consistently excellent to work with!
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June 2023 by Brittany Nicole
KO Storage is a great place if you need a storage shed. I was looking for one and got lucky to get a climate controlled one. They are really nice and had access to my things when I needed to. They are friendly there also and help if you need something. If I need storage again, I will definitely call them!!
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June 2023 by Heidi Newberg
Was very happy with KO until today. Have had my unit almost a year. Started out paying $160 for a 10x30. Inquired in January why my rent was going up, and was informed that everyone’s prices were going up so they had to adjust. Took it with a grain of salt. Find out today my rent is going up again, and more than the last increase. Called and was told they increase rent every 6 months! Never in all my years and all the storage units I have had has one increased even once. Now they want me to pay $218 with another increase due in January. Don’t think so! Let this be your warning!
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May 2023 by Tinytims Treasures
Had some issues frpm the start but these pepole were patient with me and we got it worked out. Good pepole I will do buisness with them again
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May 2023 by Craig Brownlee
Had some trouble renting a second unit online but I talked to Barry and he handled everything perfectly for me.
