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August 2023 by barbara stoppelmoore
Poor diagnostic on my 2012 Ford Escape. Told me to sell my truck because the power module was going out! I asked them to replace the brake line and caliper on my driver’s front instead just charge me again for diagnostic, so I replaced the parts myself and everything is working great. They charged me twice for diagnostic charges on the same brake issue. They wasted my time and took my money without making the repairs. Bill the previous owner ran this business with the upmost respect for car owners and had the best customer service and tech in Blue Springs. I don’t recommend this business. Better to stick with Blue Springs Ford Service. Like I said you don’t listen to your customers! Ford knew the Escapes had defective brake line and calipers so sad you didn’t check it out! Seems NAPA knows more than your techs! Pretty poor customer service by owner Jamie! Slammed me with text messages over our disagreement.Service: Brakes
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August 2023 by Lawrence Walton
One of the best communication and honest auto service I have dealt with. I would not hesitate to recommend this business!
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August 2023 by kenisha hawkins
Great customer service. Keeps you informed on what’s taking place with your car.
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August 2023 by JB S
***** and her crew have always been top notch. She is honest, works with your schedule, fair priced and provides options to have quality repairs that still meet any budget. They have gone above and beyond for our family many times and we will always keep going back. Quality people and quality work to keep you on the road!
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August 2023 by Joseph S
I always get quality work done here at a fair price. They are very willing to work with busy schedules. They also do a great job of informing me of potential future issues so I can plan ********************** accordingly.
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August 2023 by Ryan J
Blue Springs Auto Service has taken care of my vehicles for the past couple years and has been amazing. The owner has an great sense of customer ********************** and has always been fair and honest with me. The mechanics also take part in helping explain things to me whenever I am interested in what is being done. I proudly support and suggest giving business to Blue Springs Auto Service, ask for *****, shes great!
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August 2023 by Josey J
Best auto repair shop in the Blue Springs area. I would not trust another business with my with families automobiles. I know without a doubt I will receive 5 star service, quality and value each and every time. This is the only auto repair shop I trust 100% in their recommendations, especially as a woman, as most repair shops take advantage of lack of mechanical knowledge.
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July 2023 by Kaleen Ridout
I am a traveling medical professional driving home from across the country and my car starting misbehaving they were the only people who took me in last minute even though they were booked ! I thought I was going to get stuck a million miles away from home. everywhere that was local had appointments only after 2 weeks & I’m just driving through the state ! I am so grateful ! I had my dogs with me as well the lady at the front desk even gave them water . They 100% took care of me, super thorough with everything they checked and took me right away ! You guys are amazing thank you so much ❤️❤️
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June 2023 by Patrick Ray
Jaime was a pleasure to deal with, no surprises and delivered as promised. She has gained a new customer and will refer this repair shop to anyone asking for a reference. Great service at a fair price.Service: Auto water leak repair
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May 2023 by C. Stockton
Great service! Honest, efficient, and affordable! I will be using them for all of my repairs.Services: Auto A/C recharge
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April 2023 by Dustin Robertson
If there were more than 5 stars as an option, Jamie and her team at BSAS would have it! I have worked in the automotive industry for years as an ASE Certified Parts & Service Consultant and have never experienced the level of detail and appreciation the team showed to me and my vehicle. I recently acquired a 2014 Audi A6 which had some oil leak issues and was in dire need of servicing. Jamie put me on the books and I dropped off for a few days while the repairs were being made. I experienced one oddity while transporting the vehicle back to the hotel where I was staying and to air on the side of caution, Jamie sent a tow to me and I was more than 45 minutes away! Her team checked out the Audi first thing in the morning to pinpoint an issue that was caused after I had other items repaired and they quickly priced the repair and got it taken care of for me-just in time for me to hit the road for a long trip home. I am forever thankful for this team and will absolutely be bringing my vehicle to them as long as I am in the KC area and will recommend BSAS to everyone I know in the area. Jamie & team- fantastic job, you have a customer for life. I appreciate you all so much!Also-be sure to say hello to Jipsy, the Aussie that is often found in the lobby to greet customers. She enjoys free pets and playing with her toys.Services: Oil change
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April 2023 by Keyonna Reed
Jamie is great! She was so sweet and so knowledgeable. I took my Jeep in to get a headlight fixed and was in and out in less than an hour at half the price the dealership was going to charge me. Uhh-mazing!!
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April 2023 by Dustin R.
If there were more than 5 stars as an option, Jamie and her team at BSAS would have it! I have worked in the automotive industry for years as an ASE Certified Parts & Service Consultant and have never experienced the level of detail and appreciation the team showed to me and my vehicle. I recently acquired a 2014 Audi A6 which had some oil leak issues and was in dire need of servicing. Jamie put me on the books and I dropped off for a few days while the repairs were being made. I experienced one oddity while transporting the vehicle back to the hotel where I was staying and to air on the side of caution, Jamie sent a tow to me and I was more than 45 minutes away! Her team checked out the Audi first thing in the morning to pinpoint an issue that was caused after I had other items repaired and they quickly priced the repair and got it taken care of for me-just in time for me to hit the road for a long trip home. I am forever thankful for this team and will absolutely be bringing my vehicle to them as long as I am in the KC area and will recommend BSAS to everyone I know in the area. Jamie & team- fantastic job, you have a customer for life. I appreciate you all so much! Also, be sure to say hello to Jipsy, the Aussie that is often found in the lobby to greet customers. She enjoys free pets and playing with her toys.
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March 2023 by Bailey McConnell
This place is always super helpful! I am able to bring my car in and get it fixed at a fair price AND the head mechanic does not act as if I don’t know anything about cars.
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March 2023 by T
COME GET A PRE-PURCHASE INSPECTION FROM JAMIE AND BLUE SPRINGS AUTO SERVICE BEFORE YOU A BUY A VEHICLE!!!!!Jamie was awesome. Her staff was able to get the car looked over in less than 24hrs. I was looking to buy a car out of state in MO(I live in IN) and wasn't going to do it without a professional auto mechanic looking over the vehicle for me. Jamie and her team did a fantasy job and the customer service is next to none. So you if need a pre-purchase inspection or any auto mechanical work done...give Blue Springs a call. The ONLY problem I have with Jamie is that she doesn't have her business in Indy so she could be my go to business for all my auto work, LOL.Service: Vehicle Inspection