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December 2023 by Jennifer Kohan
Rated one because I can't give less. After asking several times for a 5 g phone, I get sold a 4 g only to come back the same day to be told I can't exchange them. The sales people, Mark and Jackie, seem to be committing some type of fraud by opening lines to give "free" phones and in turn cancel the lines right after purchase. I witnessed 4 customers walk in without being greeted, I was embarrassed for them. No professionalism. So sad. We had our issue fixed once the dm got involved 6 hours later, thank you Blaire.
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June 2023 by Kaylee Evans
James has the best quality customer service! ?
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October 2022 by Jocelynn Reed
Went in tonight to buy a couple phones and the guy that helped us was GREAT customer service! Highly recommend this location.
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September 2022 by Kevin Ryan “KCLoud816” Treece
Nubia was awesome and took the time to help me with my problems. Got phone figured out and got me set up on the ACP plan and I received a free phone and free service. Thank you Nubia! Great customer service
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August 2022 by Kevin “KCLoud816” T
Nubia was awesome and took the time to help me with my problems. Got phone figured out and got me set up on the ACP plan and I received a free phone and free service. Thank you Nubia! Great customer service
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June 2022 by phil humphrey
I recently received excellent customer service from Nathan a store manager at the Blue Springs location. As a business owner myself I think Cricket has an excellent employee they should hold on to.
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December 2021 by Carl Wilder
Cricket is the way to go. Up to date phones. Awesome friendly staff who are very knowledgeable.
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December 2021 by Michael
Process was super fast. Kimberly knew exactly what to do.
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October 2021 by paul andes
The young lady that helped me yesterday was very helpful and took care of everything setting up my phone and putting the protector over the screen. She was very knowledgeable and polite the type of employee I would like to have work for me. She had a very good attitude and did her job in upsold me the accessories which I needed.
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September 2021 by Sebastian Delosreyes
FOR SURE THE BEST EXPERIENCE I'VE EVER HAD AT A CELL SERVICE STORE. Draco, was SUPER helpful and help us resolve our issue quick. GREAT Employee!!! We came in with a bunch of issues and left being able to sleep in peace tonight thanks to his awesome help. Please give him a raise or something. I will DEFINETLY be returning to this location, which left me astonished and by far has the best service ever! I wish I could rate it 10 stars!!!
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September 2021 by Dylan D
I have been a customer at this particular store for a long time. Since Covid I had not stopped by until today and found out I still have a phone that is rather outdated by now. Even so, Draco was able to find the things I needed for it and provided extra help and tips on my questions and needs. Super polite and professional throughout my visit too!
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September 2021 by shell Williams
The lady that set my new phone was very very helpful I don't have her card now but was not the manager
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July 2021 by Edward wagner
Cricket's cricket it's my phone service but it works haven't had too many issues or problems with them some people in it while down here they're friendly so far but up north where I'm from in Oregon they can be a little rude sometimes but mostly generally nice
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June 2021 by Matt G.
Great customer service
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March 2021 by Dylan Dennis
I have been a customer at this particular store for a long time. Since Covid I had not stopped by until today and found out I still have a phone that is rather outdated by now. Even so, Draco was able to find the things I needed for it and provided extra help and tips on my questions and needs. Super polite and professional throughout my visit too!