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September 2023 by Katherine Snyder
I chose extra space storage because I wanted true climate control. I was told over the phone I’d pay $49 a month for my unit. They didn’t tell me about extra fees or that I would have to buy their lock. So I’m not happy about that. I’m sitting here with Dave though as he sets me up with everything and he’s truly trying to make things right since the 1-800# is deceitful. Thank you Dave for wanting to help and make things right!
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September 2023 by Yvetta Sargent
My initial experience at Extra Storage was very good. Leilani was very professional and thorough in explaining the rates and rental procedures. The facility was very clean and well kept.
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September 2023 by Jenny Clemmons
I understand that rates may increase but quarterly seems excessive. However, when my rate increase occurred, it was nearly double and the staff worked with me to get it back down closure to my original amount which was greatly appreciated.
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September 2023 by Stacy B
Ashley and Leilani were both pleasant to work with. I spoke with Leilani over the phone and she answered all of my questions in detail. Ashley goes above and beyond to make sure all your needs are met. I appreciate their level of integrity. Hassle-free, clean, and secured facility.
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September 2023 by Kristin Masoner
Layloni was amazing. We discussed my rental rate and she worked with me and got things approved to get me back to a lower rate. Great service
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August 2023 by Jared Kirker
Ashley was able to help us set up and transfer our smaller unit to a larger unit seamlessly. No hassle. Done in minutes. Awesome service.
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July 2023 by Shawn Kowaleski
This is one of the easiest reviews I have ever left. Ashley is really easy to work with. Very professional, as well knowledgeable. I am impressed to say the least. Thank you for being as polite and answering all my questions.
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July 2023 by Leilani Sua
The girl in the office was very helpful and explained things thoroughly. Friendly, efficient service! Thank you for helping to make a stressful situation like moving last minute a little easier for this single mom!!
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July 2023 by Rick H.
Great experience with extra space storage. Ashley the store manager is great help with customer service & getting things done. Thanks extra space. They treat me with great care
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July 2023 by Doretha Latimer
Ashley helped me find exactly what I needed. Excellent service. I was in and out within minutes. Was able to find the space I needed today.
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June 2023 by Leonard Stowers
Getting a storage space at extra storage was great experience the staff was very friendly and very knowledgeable explained everything in great detail. The facility is very clean and easy accessible. Would recommend to everyone looking for a place to store their things.
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June 2023 by Kenneth White
Ashley was excellent to work with. She was super friendly and helped us get set up very easily. Highly recommend!
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June 2023 by Erica Green
Ashley Rorrer is wonderful I had to increase my storage unit size as I had inhereted new furniture very thorough and informational. Gave me excellent recommendations on my storage unit size!
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May 2023 by Joene Boyd
Amazing customer service! Everything was explained and gone through with me thoroughly! Very pleased!
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May 2023 by Clarissa Perry
Customer service was great. The person that helped us was very thorough with instructions and made sure that I got the correct size storage space for my needs. The facility is spotless and secure. Definitely recommend!