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November 2023 by Katie C.
Hy-Vee, I'm torn. I'm giving 5 stars because overall, I'm really pleased with the quality of food, the pharmacy, the deli, and your grocery staff are just awesome!Where I'm torn is the self check out. I find that the employees don't really trust the customers to know what they are doing. Despite a lack of formal training video session, I can still ring up produce and regular purchases with ease. The problem comes if I slow down to get my app up on my phone, or if I'm slow to get my payment card out of my wallet. The self check out supervisor will be 2 inches from me asking all sorts of irrelevant questions.I'm fine with them stating one time: welcome to Hy-Vee, let me know if I can help! But the micromanaging needs to be curbed. Are you worried about me ringing up oranges instead of apples! Or are just fully assuming that I'm stealing from you? I get it! Times are hard, and you are watching the bottom line, but please understand that we as customers are not walking in to your store for the purpose of stealing! We are people just like you! We want to ring up our groceries and get home.I find the Blue Springs location is the worst for this!!! I actually avoid HyVee if at all possible.Another issue I have is the store layout right near the check stands. There's no room! There are tons of displays, stacked food items, and tables with cookies and other bakery items. Again, you might have a plan of all of this, but it makes it hard to get to a checkout lane!
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November 2023 by Malissa D.
Hy-Vee is my last choice of grocery stores to go to in Blue Springs/Grain Valley.Do they have a selection, yes.What I've found is, there is almost always some kind of an issue online ordering.Twice forgotten items-which was rectified.What I WILL NOT purchase from Hy-Vee ever again is the MEAT!!!3 times buying chicken from this store it was NOT EDIBLE!! the chicken had been fully cooked all 3 times but the texture was still crunchy-enough to turn anyones stomach! DISGUSTING, NEVER AGAIN!I contacted via the email this autobot asked me to and not a single word in response.Definitely not giving Hy-Vee another penny.
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May 2023 by Kelli W.
I never really shopped et Hy-Vee too much. Probably because there were other stores around. If I needed something super specific, I would go to Sun Fresh when I lived North of the River. Lately, I've been catching the deals at Hy-Vee and have been really liking their products. They have freshly baked French baguettes which I used to make meatball subs with. The bread held up so well and the price was really good. I like that I can find things there that other stores should have but don't. That's always been a mystery to me is how does one store have this item but another store that's similar or claims to be "better" doesn't (Here's looking at you Wally). Their deals on meat are nice and I can always find what I'm looking for plus things I didn't know I was looking for. Lol I like that it's not far and I can get in and out even if I have a large list of items. Oh and the fuel perks seems nice. For some reason, I still haven't gotten any though I'm buying those items. Stop in and grab some stuff. Their pasta salad is delish.
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April 2023 by Jim Wheeler
Really good selection of craft beers!
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March 2023 by Joe R.
Good place. But the employee hovering over you as you self check out is really annoying. I don't need someone looking over my shoulder .
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February 2023 by Sheri Avery
hyvee takes employees money,hyvee is price gouching, now they don't take debit card for money orders,no one carries that much cash,ITS NOT SAFE,IM DONE WITH HYVEE
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February 2023 by Amy H.
The store and employees are great. However, the online shopping experience is not good. I am ALWAYS missing items from my order. I call and nicely complain. Then I wait a few months and try again, thinking they will improve. Once again, they missed toilet paper, or all things! I am not going to give them another chance.
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January 2023 by Jonathan P.
This location is pretty amazing! The staff here is top notch, always friendly, and helpful! I thought I would let everyone know about some convenient provisions there. The post office is open to 9pm, even on Sunday, not just to drop off, but actually for shipping. Of course sometimes you may need a beverage while on the go. Well they have a great selection of cold beverages. I am also impressed with the bakery. They make beautiful little desserts that would make a sweet surprise for your better half! Stop by the Blue Springs location, and look around.
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December 2022 by Linda W.
This Hy-Vee has never got their self together on the isles online. I think after 2 1/2 years of this I'd learned by now. Nope, but I think the last straw was broken today! I'd ordered last minute things to be delivered, as I have Covid. I ordered a slider tray for today also. I called this morning to see if they'd add my slider tray to delivery. Girl said, no problem. Delivery was suppose to be from11-12. They texted saying it would be late, I understand that. Then about 1, a text came saying my order was cancelled. Now the good part. I received a receipt and they charged my card!!!! Ok I've had enough. Take a lesson from Walmart delivery. It's great!Update: after sending back a survey to Hyvee my order was delivered at approx 4:50 pm
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October 2022 by Natalie Mackey
For all your drinking needs ?
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October 2022 by Ayanmo Juicery & Cookhouse LLC
It has been an Amazing Day at HyVee Blue Springs. Ayanmo Lemonade is a new vendor and we have had a warm reception for the employees and management staff. Hopefully we will have a long lasting relationship with this store.
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September 2022 by TJ McQuade
Overpriced! Customer service at it worst. Self checkouts very dirty and yes even the screens. Trash outside was over flowing. Courtesy clerks getting carts off the lot, not paying attention when bringing them in. Since when do we allow employees on their phones and AirPods in their ears on the sales floor ? Kuddos to Jasmine in Dairy. She is alway working really hard and goes above and beyond! Pharmacy department needs and overhaul. Sat in the drive thru for 15 min not once was I acknowledged. I hit the call button, only for her to have an attitude. (Will be switching where I have my scripts filled). Might also suggest that you check the rotation and dates on products in the meat department. I. E. Hot dogs, cheese and lunch meat. The date I shopped, numerous expired products. I don’t care if if you have less help etc… expired food should never happen on the shelf. Teach and train and set those expectations. I could go on about my recent trip, however, I’d rather not. Just a suggestion, but I would have a courtesy clerk check the bathrooms regularly, like on the hour.
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August 2022 by Jon Clement
All kinds of grocery goodies here. I love hibachi, especially.
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July 2022 by Josh Morgan
If you love shopping in the summer for beer in 38 degrees, then enjoy their beer cave. They have beers that nobody else has.
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March 2022 by Baltis Schuller
Great place to buy Missouri Wines...
