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March 2025 by Joel Schulz
I took my Durango to have the oil changed, and the young kid broke a part on intake and never said anything to me about it. And I had 750 miles to drive. Had to stop in OKC to have it looked at. So don't go to this place unless u want to pay to have it fixed down the road.
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March 2025 by Damon Lewis
Quick and polite
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December 2024 by Lamont Horton
I can begin by saying the staff is nice and they're quick. I had always gone here for a very long time since I have lived in the Blue Springs area since 2012. Recently I took my Suburban there for an oil change. I then parked it in my garage since I only drive it on the weekend and noticed a huge developing puddle forming under it. I Immediately took it to my mechanic since it is still under factory warranty to see what was going on. They quickly informed that the filter was placed in incorrectly and that they would fix it. I then called JiffyLube to inform them of this and PHOENIX who is the manager, I guess called his boss to tell them of the situation and they said not they will not reimburse me. I did not even ask for a full reimbursement. I just wanted them to pay for the fix of 92.00. My oil change cost with them 137.00. I was simply asking for my extra expense. My mechanic even showed me video footage of them pulling it in the bay and how the filter was placed incorrectly. Cable Dahmer sends a personalized video of everything and they have been doing this for 2 years now. I was disappointed in how JiffyLube handled the situation and especially after being a customer for 12 years. Unfortunately I won't be going back even though Phoenix offered me $30 off my next oil change.
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September 2024 by Jaimee Moody-Wright
Best Jiffy Lube I've been to service wise but the wait was a little long.
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September 2024 by Stanley Soja
Quick service. Friendly employees.
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June 2024 by Brittany Curry
Had a great experience with Bob today, he was very friendly and took the time to explain everything to me. I didn't feel like I was pushed into buying anything I didn't need and was very happy with the service provided.
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April 2024 by Julie Cromley
Thank you Matthew, Bobby and Oscar
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April 2024 by Cromley Riley
Great Customer Service Highly Recommend
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April 2024 by Gene Carpenter
Like everyone says, Rachel is great. They always let you know things that need to be done but never pressure you to do them. Really nice.
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April 2024 by Cathy Fifield
Quick service and friendly staff
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April 2024 by Jackson Engelhard
Matthew, Oscar, and Ben were great. Got the job done and made it smooth and easy.
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March 2024 by RHEC816 Love
Went in for an oil change after getting a car from dealership told the lady I wasn't sure if they actually did it or not she saved me money by being very honest with me that it looked great will be back to get my oil changed. Very happy.
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March 2024 by heather lawson
I'm always glad when I pull up to Jiffy Lube and see Rachel. She's very knowledgeable and good at what she does. I don't know that I would've recommended this location a couple years ago but under Rachel's guidance they have greatly improved.
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March 2024 by Daniela Elana
I came for a quick oil change. They also addressed my issue with my headlights in a thorough manner and overall the service was friendly and effective.
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February 2024 by Jennifer Williams
Rachel, Andrew and Israel were outstanding! I will return to this location in the future and refer this location to family and friends as well. Extremely satisfied!
