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November 2023 by Shannon Wilkinson
Rob was most helpful in answering all of my questions. Very professional but not pushy. This is the second time we have done business at this location. Recommend 100%
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November 2023 by Olivia Loges
We were immediately greeted when we walked in the store by Rob and he listened to exactly what we were wanting and respected our budget. He helped us narrow down what type of mattress we wanted, was very knowledgeable about all the different products in the store and answered every single question we had. Sometimes more than once. 10/10 recommend Rob in Blue Springs!
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November 2023 by Nick Martinez
Mikaela did a great job found me the best deal on a good mattress and was really helpful and friendly
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October 2023 by Jason Snodgrass
The sleep expert Mykaila was very helpful and knowledgeable about the products we were looking for. Our experience with her was great. Would definitely recommend to anyone looking for a new matress and or frame.
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September 2023 by Jerry Gross
Great sales person! Would not have purchased a mattress today except for her. Please keep her in your company.
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September 2023 by Jon Ingoldt
Bought a mattress in SanMarcos yeas ago now I needed another for anew home. If you are happy with the product there's no reason to change
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September 2023 by Jennifer Hargreaves
Samuel was great! He worked well with us and was very knowledgeable! This is my second purchase from this store. Will continue to be a customer!
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August 2023 by Margie Mistretta
Wow just had a great experience at Mattress Firm. SAMUEL made my experience very pleasant and helped me tremendously.Thanks Samuel!!
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August 2023 by Mark Griffin
Excellent service by Mykahlah. She knew the products, listened to our needs and selected 2-3 mattresses for us to try. She was so polite and professional I would recommend this store to anyone.
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August 2023 by Debra Dudman
I finally came back to mattress firm not being happy with the the way it has started sagging in the middle. I was met by Mckayla who went out her way to make me happy. She has set me up to try another one and I am hoping this is a one time disappointment. I will definitely refer mattress firm to whomever asks. Excellent service. Thanks McKayla!
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July 2023 by Kathleen P.
The lone sales lady did not bother to get out of her chair to assist us. She asked us three times, what price range we were looking at. How often does one buy a mattress to even know what price range. She didn't bother to tell us the pros and cons of any mattress. She is NOT A SALES person, as she sold us nothing, just rang up what we eventually bought, while complaining that we didn't put the credit card in right ( we did, her machine was not working properly).
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July 2023 by Quentin (Qlink)
Very helpful and informative when trying to pick out a mattress. I would definitely recommend for first time buyers.
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July 2023 by Dennine Odom
mickayala is a rockstar. so knowledgeable and articulate. even better, a veteran!
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June 2023 by Issiac Blomberg
I had a great experience here. This store had what I needed, and the employees were very helpful, as well as respectful.
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June 2023 by students Sanders
Great service! Didn't push TOO hard to upsell me when I told them my budget. Wish they let you know tax before check out but that how it is everywhere so not a big deal. Over all super pleased with customer service can't wait to try the mattress. They even carried it too my vehicle for me!
