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March 2024 by Brian Bontrager
Avoid this Popeye's at all costs. Food was way overcooked. None of the dining area had been wiped down for sometime. All of the condiment dispensers were empty. The lids for the cups were still in a plastic sleeve so each customer had to reach in and separate the lids to get one out. The wait staff acted like they couldn't wait to get rid of you.I love Popeye's chicken, but this place was a disaster.
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March 2024 by Joy Williamson
Food was great. Staff was loud. Tables were dirty. Trash was overflowing. Drink station was disgusting. I would definitely recommend drive thru. Food was amazing.
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March 2024 by Omid Laborada
9:45 at night and the two employees needed 17 minutes to get an 8 piece chicken only order through the drive-thru. When placing the order the employee asked us to hold twice as if he was extremely busy with additional orders. Pulling up to the window, he and his counterpart were chatting it up about lord knows what. We weren’t given our receipt and they proceeded to carry on a conversation. Service was terrible!
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March 2024 by robert mccall
Terrible treatment and management. I have been a customer of other Popeyes locations for over 25 years...I have never experienced the bad management than what I experienced today. My 85 yr old mother lives in Blue Springs and likes me to bring her Popeyes each week for the last 3 years. Despite issues here and there, which were few and far between, I had looked forward to my picking up of her food prior to arrival as SHE loved the chicken and reminded her of growing up in Mississippi.Today I was mistreated and disrespected by a woman that I assume was the manager for the shift. She was rude and erratic when she worked the drive thru and was very rude as she kept interrupting me while I tried to express my order. I order the SAME simple thing EVERY week for 3 years. A two piece combo. She must have been having a really bad because she was so incompetent and rude that she escalated my calm feedback of how rude it was to interrupt me as I ordered into telling me that my business wasn't appreciated or welcome.Weird and bizarre experience. Claimed that she didn't know if it was a franchise or a corporate restaurant. And then threatened to call the police if I didn't leave as I tried to get a contact number for the owner or bosses.If this is how they treat a customer who simply didn't like being treated like a criminal for having the gall to say that he didn't like the rude treatment... A customer of 25 years who literally has been a customer of that particular restaurant EVERY week for the last few years, then they don't really care about the quality of food and service that they provide ANY customer. Makes you wonder about other aspects of the restaurant that affect the quality of the food which has been going down hill steadily I've the last year or so.I will be giving my business to Chik FIL A or KFC or Raising Cane's instead over the next 3+ years in the future. This place is going downhill and I would NOT recommend honoring them with your business.
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March 2024 by Jason Dennis
Popeyes. Chicken is the best but here it wasnt fresh we had to ask for hot fries chicken was warm red beans n rice was old as were the biscuits
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February 2024 by Khaliflower
We placed an order online to pick up dinner on our way home from work. We get there and they claim they didn't have our order and couldn't give us the food. We provided the receipt and showed our bank account where they took out payment. The manager came and was the rudest and most unprofessional person. He should NOT manage anything. Even the teenager said she is showing proof, why can't we just give it to her. Do NOT order from here and if you do, don't do it online. They won't refund my money either. I have to call their corporate customer service, that by the way, makes you put an online request. You can't even talk to a live person.
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February 2024 by Matthew Puls
Coming to this place is like a living meme, it is like every stereotype you hear about Popeyes comes to life. You have negligent managers and employees who seem to not understand how to do their basic jobs. Hygiene is laughable, touching their hair or face or licking their fingers while dealing with money and proceeding to make orders. I feel bad that they pale in comparison to any other restaurant that can actually train their employees.
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February 2024 by courtney hockman
Went thru the drive thru to get my Uncle something to eat and drink, tea was excellent he said, but the sandwhich was cold. Not straight out of the cooler cold, but cool to the touch...definitely the right temp for food poisoning bacteria to start breeding. When I tried to call immediately after leaving, nobody would answer the phones. Very disappointed. Uncle didn't want to turn around as we had a bit of a drive ahead of us, so they were not given a chance to make it right and I cannot speak on how they would have handled it.
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February 2024 by Emily Hudnall
I have gotten the 12 piece wing twice in the past week, first time half my stuff was missing, which cool it happened so I order AGAINNNN tonight and got the same thing and HALF of my wings are missing. Place is trash ain’t never gotten half my order twice in a week lmao.
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February 2024 by John Shawe Williams
Very friendly staff..
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February 2024 by Jason H
Drive-through order. We ordered the Mild 12pc family meal with 2 large mac'n cheese for the sides. When we got home, the chicken was greasy/slimy on the inside and had an off-taste to it. The biscuits were old and getting hard. The Mac'n Cheese had an overwhelming Bleach smell and taste. We ate what we could stomach, but ended up pitching about $45 worth of food. We will not be eating at this location again.
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February 2024 by Jennifer Allen
Friendly employees and hot fresh food all day every day!!
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February 2024 by Nelo
If I could give zero stars I would, the food is never fresh.. I've been about 4 times and every time the chicken is dry from sitting under heaters all day, nothing is fresh and the workers all seem like they're off drugs, the line is slow but they'll rush you out like their life depends on it... I will never come back to this poppeys again! The good is never fresh smh!
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January 2024 by Seth
Ordered the new wings I got bone in wings that had of been sitting there for hours. And the pop I had switched to a different kind because it tasted awful. Well so did the 2nd one.
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January 2024 by Bryan Barnett
Store is so dirty and smells terrible, 5 minutes inside and you can't get the sell of old grease out of your clothes. KFC up the street has been there over 20 years longer and seems to be taken care of better. Pretty sad ?
