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March 2025 by Michelle Taylor
Logan is an incredible asset! I’ll come back with more details about this amazing Verizon specialist & his management team that helped me this morning. 4/15/2025 I will NEVER EVER choose any other Verizon staff to help me again. Blue Springs MO. Location. 5 ⭐️’s isn’t enough.
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March 2025 by walter
I give them a five-star because I feel that they are a little better than the other
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February 2025 by jfisher91a
We bought a new iPhone and went to this location this morning to assist with the setup. They tried to charge my wife $30 to use their WiFi. How ridiculous is that when we’ve been customers for decades and are just there trying to activate a new device we purchased from Verizon and is on their plan. Whew…
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December 2024 by Diana Thompson
Very knowledgeable people.
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August 2024 by Joshua
Do NOT go to this store, they are rude and unhelpful. I was trying to give them business but they clearly do not care to get your business and told me goodbye. Worst customer service experience I have encountered.
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August 2024 by Melinda Tuttle
Cody was absolutely amazing and extremely helpful. Would highly recommend him for your cell phone needs.
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July 2024 by Walt Shannon
If you return something back to them, they won't refund your money to you . You have to fight with them. If I have to, I will report them to the BBB.
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July 2024 by Marissa Hunt
thank you verizon for getting my love a new phone so when we facetime and screen share, it’s not freezing! the workers helped set it up with a great attitude.
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June 2024 by Monica Houston
Great service
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June 2024 by Corey Badder
MinMei created an amazing customer service experience for me. 5star customer service! Thank you. -BBB
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June 2024 by Nicole LaPlante
I was greeted right when I walked in by Cody. He was working with another customer and as soon as he got a free minute with them he helped me with my issue, fixed it and away I went! He is very good at multitasking, was very courteous, and answered all my questions. Great experience!
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May 2024 by Glen McMulin
I have been trying to get into My Verizon App with no success, it's been almost 3 months and I am still trying to get service to fix it. I can't believe this is going on for so long. I have no access to my profile and billing info.Customer Service over the phone has messed it up over 6 times and still it keeps getting worse. The Verizon store in Blue Springs has been trying to help me and they have been running into the same road blocks that I have been running into. I applaud them for trying to help me. They have gone out of their way to help me.
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April 2024 by Jordan Humphrey
Kept charging me for an inactive service and never told me to when or how to return their box and then charged me for that as well. $326 in debt for an inactive service and it barely even worked when it was active. Charged me 50 a month for spotty service. Never use Verizon ever!
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April 2024 by Jordan Humphrey (CakeQueen06)
Kept charging me for an inactive service and never told me to when or how to return their box and then charged me for that as well. $326 in debt for an inactive service and it barely even worked when it was active. Charged me 50 a month for spotty service. Never use Verizon ever!
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February 2024 by robby portugal
Excellent experience. Helpful and friendly staff
