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November 2023 by Delilah Van Dyke
Very efficient, fast and courteous!
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November 2023 by Caeleigh Boleyn
Hayden and Angel were able to take great care of us when we were in a less than favorable experience. Hayden went out of his way to get a vehicle that could accommodate our large family and did it in an extremely timely manner. Angel was very helpful at drop off and was able to quickly help with changing my payment method. We would love to use this location again soon!
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November 2023 by Marketing Torrey Hills OMS
Hayden and Angel were able to take great care of us when we were in a less than favorable experience. Hayden went out of his way to get a vehicle that could accommodate our large family and did it in an extremely timely manner. Angel was very helpful at drop off and was able to quickly help with changing my payment method. We would love to use this location again soon!
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July 2023 by Bonnie B
Horrible experience!!! We are dealing with the rental through insurance and our insurance company has been great. However this enterprise office does not seem to get the concept of billing insurance. Our Insurance Company has called them numerous times and enterprise will say it's going to be okay and they will fix the charges and then the next minute turn around and tell us we the customer are responsible for everything and will have to go to our insurance for reimbursement. On the 1st day of rental they charged our card over $500 which is incorrect they should have charged it only $58. They also refuse to answer the phone now. My Insurance Company with me on the line has tried over 45 minutes to reach them and get this rectified and they will not answer the phone. This is becoming a nightmare experience do not ever use enterprise rental car in Bolivar Missouri they are horrid! Also they will claim to have a car available for you and they don't. They were supposed to switch our cars out today and they wasted my husband's time and didn't have anything available and acted like they didn't know what he was talking about even though it was enterprise that called us to switch the car out! And on the 1st day we rented the car the guy showed up to work late and didn't have a clean car available and my husband had to wait for him to clean a car and was late to work. Terrible customer service!!! By the way they leave their voice-mail full so you can't even leave a message.
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April 2023 by Turbo Jett
Nice people, hours are short for rental, but rates are reasonable.
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October 2022 by Christopher Jones
Well, like something out of Sienfeld they took the reservation and then didn't have a car when I showed up. As for help rectifying that situation I got a helpful nothing.
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October 2022 by Rick Bellmore
They denied 3 cards with plenty of money in the bank and tried to blame us not the system even whe he said they were having problems with their system
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September 2022 by Ethan J.
I reserved a car here through the website. In the morning when I showed up to get the car I was informed they didn't have a car for me. I had a reservation, nit sure they know what reserving means. I asked could I pick it up in another location and they didn't know. I called the help nber to see and made another reservation, they confirmed they don't know what reserving means when I showed up and they didn't have a car for me.
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July 2022 by Justin Feltenberger
Called them 18 times in the last two days can't get through
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May 2022 by Denise Appell
Currently driving one of their cars. Was nice and clean when picked up. Try. showed me control and features of the car before leaving.
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March 2022 by Joey Smith
Cars or always cleaned. And full of gas.
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January 2022 by eric marker
The reservation process was a pain because our Church was paying so we could go to Dad's memorial service and that was very stressful.
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July 2021 by Gdr Rose
Went to north carina, in a 2020 charger, everything wS great
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June 2021 by Ben Trexel
They were quick to get rental ready for us
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October 2020 by Laurie Wolters
Great service.
