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October 2023 by Camron Meyer
Manager is nothing but a pos. Was cussing at salesman and then proceeding to use negative words towards my party. Highly recommend the guy be fired and find new management. That guy is gonna run the store into the ground. Has no right being in a position he’s in. “Can’t earn everyone’s business” is right sir. Will never be back
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August 2023 by Allenna Williamson
Thank you Connor for being so amazing for us!! And working everything you had to make sure I got my dream car!! We will for sure come back!!!
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August 2023 by Tabitha Rhoden
If you want a reliable vehicle do not get a car from here absolutely the worst got a car in April 2022 and I have had nothing but problems with it. Called Kevin and he said when it gets out of the shop to bring it to him and he will make it right and get me a new and better car when I got there it was a whole different story he talked to me as if I was stupid and didn’t know what I was talking about and even got smart with my daughter when she stood up for me and made me leave I would not recommend at all I have all my paperwork from all the work that has been done to my car since I have bought it
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July 2023 by Andrew DeClue
Probally one of the better car buying experiences I have had and I haven't purchased the vehicle...yet. Christian and his manager Kevin listened to all of my concerns and needs to try and get the best possible solution that would work for both of us. The customer service at this dealership is really top notch.
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June 2023 by Ari
I’ve bought two vehicles from auto center and I love both, but my recent purchase was detailed very poorly. Quinton immediately offered an even better offer, to take my car somewhere else and have it redone. It came out amazing, thank you guys. They went above and beyond for a very small issue for me.
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June 2023 by Brenden Hall
Bought a used F150 Down here. Priced very reasonably for what it was in todays market better than any dealer around. Salesman was very pleasant to work with. Radio Antenna was bent and it was quite dirty but we made an agreement to get it taken care of a day or two after I took it home and they followed through with no argument which was great to see. All very friendly. It would be a 5 star review but the interior could have been detailed a bit better. And the finance man was just a tad pushier than I would have appreciated about financing in house rather than my other bank with a better rate. Other than those relatively minor things, it was a pleasant experience and I would come back and look around again when needing a vehicle.
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June 2023 by Brittany Phillips
Probably one of the worst experiences I’ve had at any dealership. I waited 2 hours for them to even start my trade in value and they were so pushy about me doing my financing through them when I told them multiple times I go through my own bank. And Connor definitely needs more training as a salesman as he couldn’t answer any of the questions I asked. Wouldn’t recommend going to this dealership without a man considering they treated me like I was stupid. ??
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April 2023 by Mindy Keller
Unfortunately, we did not secure the vehicle we were shopping for but Connor made the whole experience wonderful. We are a couple hours away from the dealership and Connor spent a lot of time on the phone with my husband, sending pictures, videos, and texts of the suv we were interested in. As time would have it the unit sold as he was presenting numbers to the desk, I’m sorry we missed out and sorry for all the hassle we put you through Connor but we truly appreciate all your work! Thank you so much for all the help and time you spent on us!
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April 2023 by Meghan Brown
We had been looking for a truck for a few months and one at AutoCenters came up on our search. Living 5 hours away, we contacted them to ask if they would hold it for a day or two - and not only were they accommodating to that, but Jeff went out of his way to send us additional photos and videos until we could get there. We took the trip, and they made the process as seamless as buying a car can be. Upon returning home, we had a snafu with paperwork (our fault, not theirs) and Jeff was immediately willing to help us get copies of the needed documents. Jeff went above and beyond from the first call, to now nearly a month later with the paperwork, etc., Top notch customer service from Jeff that is super appreciated!The only bad taste in our mouth was that the extended warranty spiel in the finance office started with, 'if you say no off the get go, no pressure, I'll drop it and move on, no hard feelings at all' and when we said no, we were pressured to provide 3 reasons as to why we were declining the coverage. I understand the sales game but did not appreciate the blatant frustration from the finance guy when we declined the extra coverage after he presented it with casual understanding to start.
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April 2023 by Brad T.
If you plan on buying a vehicle from them, don't make any plans for the next week because they get in no hurry just to low ball you on your trade in
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April 2023 by Richard McFarland
Just purchased a truck from Quinton Hawkins at the Bonne Terre location. He was fantastic to deal with. If you are looking to buy a used vehicle I'd go see him. They had a good selection and Quinton will make it happen.
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April 2023 by BROOKLYN JULIAN
We went to the lot just to browse for SUV'S and found a GMC Acadia we were interested in. Quentin greeted us and I asked to look at the vehicle and he got the keys and showed me around the entire car. Me and my fiancé decided we wanted to test drive it so he drove first then we traded places and I drove back. The car handled so smoothly and Quentin explained all of the questions we had. We left our number with him and he called back a few days later and asked if we were still interested without pressure. We went back in and test drove it again and looked it over thoroughly and decided to try to finance and buy. Quentin and Jeremy and the team worked really hard to get us financed due to my fiancé not having the best credit and me none at all. They worked for a few hours with us and got us approved. We are now the proud owners of the Acadia. The team at AutoCenters are above and beyond. Thanks so much Quintin for being not only a salesmen but by the time we were done a friend also. Thanks Jeremy for working so hard to get us financed and for being so patient you are amazing.
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February 2023 by Pamela Bunta
People were nice and polite to my fiance and I. We were wanting to purchase a truck. We had an older car to trade in. We began the paperwork on a Thursday evening. We had to get proof of residency and bank statementsThe guy said he would get everything started as far as financing the next morning and give us a call. We waited all day. Each of us called them and asked for so and so, they said the salesman would get back with us or the finance person would give us a call, and I texted the salesman also.They never did call us back.So we drove to their car lot, and asked them what was going on. They put us with another salesman,and we waited for almost 2 hours to talk to the finance guy, to see what was.up with a truck loan.No one gave us an update. We just sat on their couch waiting.We are Senior Citizens and handicapped, and disabled, and retired. Which I hope they weren't discriminating against us for that. It is against the law to do that.. We waited so long that I went to our car because my blood sugar was dropping.I had given them an offer.They gave a counter offer on paper.Although people were polite. We became skeptical when no one called us that day. So we left and after seeing several bad reviews about their trucks. We decided to go to our bank for a loan, and go elsewhere to purchase a truckBeware ofBig feeling shady characters in the offices. .Beware!!!!! They ran out credit over and over and did not mention to us that that's what they were going to do to get us financing.We will fix that by calling the credit bureau.Also the BBB. All we wanted was a call saying yes you're getting a loan on said truck, or no you're not getting a loan.Never did they say either yes or no about the loan.
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February 2023 by Jeff Behrmann
Been looking for a truck for 4+ months. Finally found the one I've been looking for here. My experience was amazing!! Kevin, Quinton and Jeremy are all amazing!!! They took great care of me and I would recommend these guys to anyone!!
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February 2023 by Sara Montgomery
Christian, Jeff, and Jeremy treated us like family. We had the best experience compared to any other dealerships we’ve dealt with in the past.
