Shell
Gas StationsHours:
416 Benham St, Bonne Terre MO 63628 Hours
About Shell
Shell, a local gas station, has received mixed reviews from its customers. While some customers praise the friendly and helpful staff, others have had negative experiences with rude employees and issues with the store's operations. The store's hours and availability of services, such as a payout machine for games, have been points of frustration for some customers. There have also been concerns about the fairness of the slot machines and the ability to receive winnings. However, the transition from a BP to a Shell station has been welcomed by some customers, who appreciate the lower gas prices and the removal of intrusive advertisements on the pumps. Additionally, the presence of original employees and their efforts to accommodate customer requests have been positively noted. Overall, Shell's customer experience appears to be a mix of positive and negative elements, with room for improvement in areas such as staff training, store operations, and transparency regarding services and policies.
Most Recent Reviews
February 2026
poor customer service, kelly is the worst manager i have ever had to deal with, extremely rude and unprofessional with her customers
July 2025
Kelly is the best. The manager that's in the back never smiles never friendly. CHANGE YOUR HOURS ON YOUR WEBSITE. AND GET A PAY OUT MACHINE FOR YOUR GAMES. I guarantee you the owner pays his vendors with the winnings of the slot machines. They can never pay what you win. I am a CUSTOMER also when I play your machines.
July 2024
Their prices on, well everything, is insane.
For me it's the 3.40 for a pack of smokes that only cost 2.35 at 3 other places in town only a few blocks away.
More Comments(16)
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