Bowling Green Pharmacy is a locally owned business that provides hometown service. The staff are polite, helpful, personable, and nice. They take good care of customers and go the extra mile to resolve prescription problems by contacting physicians. The service has improved markedly and some customers report no wait at all when picking up medications, with prescriptions filled in a timely manner. The pharmacy has technology in place for customers to order meds and be texted when they are ready. However, there can sometimes be inefficiency. Customers may have to wait, as the staff works at a careful pace to avoid mistakes. On occasion, prescriptions may not be ready as initially expected or may require a follow-up call. The business cites challenges with insurance payments affecting staffing. Despite these issues, many feel comfortable doing business there and recommend the pharmacy as a definite plus and an option to big pharma in town.
