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September 2023 by D L
Bought a waverunner from BWPS that came in in early summer. Staff was great and they were easy to work with. Highly recommend!
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July 2023 by Jimmy Newman
My experience was great they made the process super easy. I enjoyed working with all of them. I would definitely recommend Branson west marine if your looking to buy a boat.
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July 2023 by craig nelson
Their Service Dept has provided great service for me each time I have used them for my Yamaha outboard or Yamaha Waverunner
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July 2023 by Terry McConnell
Tim was Great to work with and David in finance made the process easy. Highly recommend.
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May 2023 by Dillon Gant
Hunter was amazing, answered all my questions before I stepped in the door and even stayed later to make sure I was taken care of
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April 2023 by Jerome Uptmor
1. The store had a great selection of PWC’s, Seadoo, Yamaha and Kawasaki. Clean, organized and a pleasant shopping experience. No pressure.2. Our salesman, Hunter, was very knowledgeable and explained in detail pluses of each unit along with the add ons. He responded to my texts and phone calls in a very timely manner. Upon picking up my skis he gave a detailed instruction on operations and recorded it on my phone so I could review it at home and show anyone that may be riding it for the first time. ?3. The documents were completed by David. Obviously he has done this many times. He also covered the warranty, extended warranty and service agreements, should a person be interested. He made the process very timely, comfortable and simple.If you’re shopping for a boat, PWC or accessory I highly recommend you check them out.
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April 2023 by Mule Nettell
I went there looking for help with a bemift with my fraternal order of Eagles, What I found was a great group of family oriented ,community minded people, If I was looking for a boat I would without a doubt what to check out what they had to offer there,I feel like they would be there to help with service after the sale as well,
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April 2023 by Paul Chan Lam
Albert is the man ???? call him for directions and he’s show me which hwy is for truck route instantly ?? save me lot of time ! Drivers if u coming up 65 takes MO-465 and it will take u to Brandson West np & Be safe out there !
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March 2023 by Pam S.
Honestly & integrity are important especially when shopping for a pre-owned vessel. Too bad both are lacking in this business and sales associate, Hunter Eutsler. After making a counter offer on a boat they were selling for a third party, we suggested making a deposit to show our good faith. Hunter said that wasn't necessary as, "I won't sell it out from under you."Imagine our surprise to find the boat gone from the lot!When asked, Hunter admitted he sold it. He had not contacted us to see if we might increase the offer. And did he even present our offer to the boat owner?He tried to cover-up this gross behavior by saying he left us a voicemail. Since we had provided our landline phone number, which is connected to a recording device, we knew this to be untrue. In hindsight we should have checked with their yelp reviews, and then we would have have been forwarded, "Let the buyer beware."In our estimation, neither company nor their employee are creditable representatives of good will and fair dealing we should expect in the Ozarks.And that is the kindest thing we can say.
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August 2022 by Jill Travis
This service department is by far the best we have encountered in a very long time. Customer service is their specialty. We were having issues with our Kawasaki UTV. They knew exactly what it was and went above and beyond to stand behind it for warranty work. Very knowledgeable staff. A shout out to Michael and Josh. These guys know what they are doing. We would highly recommend this dealership and when it comes time to upgrade we will be bringing our business to them thank you once again!
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August 2022 by Mark Crumpton
Highly recommend them. They went above and beyond to repair my Seadoos this summer and get me back on the water. one with rocks in impeller and another with IBR issue. They really care about you and service cost is very reasonable. Thanks Michael and Josh!!
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August 2022 by Toby2b2 R.
I had my Kawasaki Teryx UTV picked up for repair by Branson West Marine and Power Sports in Branson West, Missouri on August 2, 2022. One week later, they called to tell me the machine repairs were completed, and they delivered it back to me later that day. Upon inspection, I found a 5" rip in the driver's seat, which was not there when they originally picked it up. I immediately called them up and spoke to Julie Feagans, Operations Manager of this business. She asked me to send her a picture of the ripped seat, which I did. She then called me, and said she did not believe they were responsible for this rip. She also had the Service Manager on the line, and he proceeded to tell me that he took pictures of this machine earlier that morning, and the rip was in the picture at that time, and that the seat showed major wear and tear. Really? (see picture) They picked the machine up one week before, had it in their shop for an entire week, but because he took a picture of the rip on the morning of the return, that means the rip was already there? And this seat was like new, as you can see in the picture. There was no wear and tear visible anywhere on the seat as he claimed. So, he lies to the Operations Manager, and she just takes his word for it? She even told me originally that she talked to the person that worked on my machine, and he told her he never saw the rip. So, in my opinion, this business can't be trusted with your equipment, and if they damage it, they will not take responsibility for what they do! Beware, and find a reputable dealer to work on your equipment so you don't end up with a damaged machine like I did. They will not take responsibility and will not make it right if they damage it!
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July 2022 by Mary Ruth Casey
Albert and Greg are great. Greg figured out a problem with our new-ish Ranger. Took time to explain the work he did. Also did some routine maintenance work at a reasonable fee. Boat running perfect.
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July 2022 by james k
I was here taking care of one of my guests needs, and the guys behind the counter didn't blink an eye. They took care of my guest's needs even tho he wasn't there himself.
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June 2022 by Walt Carrigan
I am not one that usually rates or posts reviews on the internet but this place deserves it , I could not find my jet ski key the day b4 going to the lake, I called to see if they had a replacement key for my seadoo and if they could program it when I got to town the next day, they said they were back logged for 2 weeks but if I got there b4 5pm they would do It , because of traffic I made it at 5 min to 5 and they got it done by exactly 5 pmand for 1/3 of the price I was quoted in kansas city if I ever need anything in this area again they have my business !!! Thank you for saving my trip to the lake excellent service and great people
