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April 2024 by Samantha moore
I feel like they strategically placed this bank inside of Walmart to appear convenient, but it is the last word I would ever use to describe Academy bank. Never in my life have I ever dealt with a bank that is so difficult to use in this day and age with one branch limited customer services availability down to not even being able to view my debit card number one the app to access my money until I can go into the branch and get a new card. I feel like this bank is only perfect for someone who can come In mid day, not in a hurry, and does not use technology for anything. I understand trying to protect fraud and our identity but it’s coming with a lot of inconvenience I’ll be closing my account Monday at 10am
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September 2023 by Mary Lingner
This is literally the worst bank ever. I have never had an account here but my husband and my stepson have. Every time we go in it’s always a hassle. Without going into to much personal detail it seem if there is an issue no one ever has an answer. They seem nice enough but they don’t want to fix the problem. Customer service there is literally the worst. So really they just hijack YOUR money and never intend on you getting it back.
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June 2023 by zachary woodward
Tyler helped me get personal check and was very friendly and fast about it. Would recommend coming here!
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May 2023 by Pattie Byerly
Rebekah was friendly and helped me with my needs quickly
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April 2023 by susan elrick
Fast personal service on a busy Friday from a fantastic teller rebekah
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February 2023 by Mikenzie Vernon
BEST BANK OUT THERE. The most understanding and kind people! Big shout out to AJ!
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December 2022 by Patricia Brickman
AJ is always willing to help me with my account.She is always sweet,quick and if she doesn't have the solution she will always find it.I try to ask for her always!!I know for a long time you were very under staffed and I get it.Overall I think you try so hard and I appreciate all of you!Have a Merry Christmas ?⛄?⛄
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December 2022 by Dark Thoth
Had to apply for a new personal loan today and while it was super busy A.J. made my application process super easy and hassle free. She is easily the most effective person y'all have. Great hire! Been here since 2011.
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October 2022 by Kelli Manley
AJ is a breath of fresh air. I have been a customer for 8 years and she is my favorite.
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April 2022 by Faith Donnelly
I have been with Academy Bank since 2009, and have been very pleased with them until recently. I am in the process of moving my account. Until I can get everything in order just enough money will be deposited only to cover auto withdraws. I have become very disappointed with this banks online process, and how long payments are being left in pending. It does not take my new bank so long to pay transactions.
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January 2022 by Lynette Beck
Edgar Chavez was very rude and unprofessional, I have never called on an employee before in my life but this guy would not have a job if he worked for me!
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January 2022 by We Are The Jones'
The management of this location is poor to say the least. I have banked with them for a while and this branch was great until new management took over. Beware!!!!
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December 2021 by Stacie Davis
I absolutely love this BankThe sweet blonde Headed lady has A heart of gold And the gentleman that works there isS uper niceI just want to say thank you to them for all their help that they do
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November 2021 by Jennifer Weiser
Edgar was amazing! He provided me with excellent service. He was very attentive and assisted me with all of my needs. He is verry passionate about his work. This was a very pleasant experience. I highly recommend.
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November 2021 by Nathan Henderson
Made a deposit for a large amount and they decided to keep it for two weeks and to not clear it until it was convenient for them. I have banked here for ten years and corporate told me they were to busy to check and see if the funds were good. I hope its worth it! Because im switching banks.