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February 2024 by Ashley Spicher
The store is amazing but the cashier lied and made it seem like the magazines I was getting where free. They are not. Do not sign up for them! They keep your debt card information and charge you after two months for all four magazines you get.
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February 2024 by Howard Hayes
All kinds of books
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January 2024 by David Ourth
Nice customer service lady, but found it strange they didn't have a large enough bag for Funkos I purchased as a gift. It was a rainy day, and I didn't want them to get wet.
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January 2024 by Kevin Love
I like this store. I don't get to visit, often these days, but I still stop by when I can. I didn't find any books that I needed, but I found several good magazines.
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December 2023 by Jamie McPhail
Awesome store. Young gentleman at the register was so patient with my young daughter as she was paying for her toy! I appreciated this!
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December 2023 by Leslie Bennett
Nice location.
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December 2023 by Shawna Reichert
Great selection of books. Sales clerks are very nice.
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December 2023 by Cordell Wabeke
This is a large and well organized location with a nice variety of genres. I spent most of my time in the well stocked manga section!
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December 2023 by Karrie Wallace
Branson location is just ok
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December 2023 by Rob OBryan
I've been in this store a couple of times. Today, 12/10/23, was like any other visit; nice and clean, organized, various selections of books. Until it came time to check out. I picked two books by the same author for a Christmas gift. You can see them in the pics below. They were similar in subject matter and size. But different in price. One was $9.99 and the other $7.99, clearly marked! When the $7.99 one rang up for $9.99, I pointed it out to the cashier. He tried putting it in manually, and it still rang up as $9.99. I paid the two dollar difference because I wanted them for a gift. But after leaving, my wife told me he didn't even try calling a manager to override the price. As I said, I was willing to pay up, but if this is regular business practice, it needs to be addressed. How many other customers have been cheated out of their hard earned cash? Three stars is the best I can do Books-a-Million. Your customers deserve better.
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December 2023 by Carrie K.
Store is very nice and has a lot of good books, some at good prices. We were very disappointed with the customer service/rewards card. When we signed up for rewards member, received a $10 gift card. First issue was that it has a very short timeframe to use card. When we did us the Gift Card, we had to return the item we used it on and did not get our $10 back in a gift card, in store use, or any other form. So, it was just gone. Just do not understand why they could not give back $10 gift card or in store credit. Manager just said, "that is how it works".......Not customer friendly at all....
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December 2023 by Alexander, Duh
Absolutely loved it! Any book you could possibly think of, and they have it!
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October 2023 by a
Great resource for books - but not providing a SACK for a retail location in a tourist location is dumb. I shouldn't have to balance $200 of product back to my hotel room. A bag is an expected routine part of business- no one os carrying extra canvas totes when they come to the lake.
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October 2023 by joe gunzel
It's a nice bookstore with loads of books and related merch. My favorite was a display with Stitch on one side and Winnie the pooh on the other...It's not just books, though. I bought a clock and an insulated tumbler with my favorite characters on them.
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October 2023 by Christian Smith
Good place to get books, but they took out the coffee shop.
