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January 2024 by Jim Acheson
Great experience. My wife damaged her Highlander. We had several choices from the insurance company, we decided to try Crash Champions and I'm glad we did! Since the Branson site was busy they towed it to their Springfield site to get it done quicker. James was our contact and he kept us posted every step of the way. He was polite and friendly, made us feel like a friend was working for us. Really put us at ease (thanks James). I was surprised at the short time to repair, even though they had to order parts, they had it only about a week from drop off to pick up. Everything from the store front to the people I came in contact with were professional and friendly. Whoever owns this place should be proud.
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January 2024 by Cindy Bowers
Absolutely the BEST! They did a FANTASTIC job repairing my vehicle. I was automatically given status updates daily. They worked directly with the insurance company relieving me of the stress and hassle. Not only does my car look new again on the outside but also on the inside. Once the repairs were complete, my car was washed and the inside detailed. It looks and smells brand new again. I will definitely recommend Crash Champions to others, and if I ever need repairs again that is definitely where I will be going. Everyone is so friendly, helpful, knowledgeable, accommodating, and caring. They made sure I was treated like family. Thank you, Shantell, for your pleasant smiles and for keeping me updated every step of the way. Thanks to ALL the employees for doing such a great job and making it a no-hassle experience for me. I appreciate you all very much.
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January 2024 by Lil Lor
These folks are #1 My car looks brand new! Quick and super friendly service from all. Updated me with progress every step of the way! I didnt have to worry about anything! Plus my car was detailed inside and out when I picked it up.
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December 2023 by Renee Beacom
They did an awesome job! Everyone was nice. When I picked up my jeep they had detailed it. it looked so amazing! Thank you!
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December 2023 by Chuck Henry
Excellent work and communication! The front desk ladies are friendly and helpful, and my service advisor was informative and respectful. I would employ them again... but hope I won't need to! ?
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October 2023 by Jewell Bowen
Excellent service, friendly staff! They did an amazing job of fixing my vehicle after it got hit in a parking lot. They told me it would take a week. I received a phone call and a text every day, keeping me updated on the progress. After the third day, it was done! There were a couple of small things missed, like my hood was slightly tilted to one side and my window didn’t roll down but when I let them know they said to bring it back in and after a few minutes everything was perfect. I will never use anyone else to fix my car and I recommend them to anyone looking for excellent service.
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October 2023 by Cindy Meadows
Crash Champions are the best. Car looks like new was done ahead of schedule. Kept u informed.of the process. If u r ever in need of a body shop this is the place to go. I'm speaking.of the one in Branson, Missouri. I have no knowledge of any othersServices: Painting
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September 2023 by Jack C
Excellent customer service, they communicate regularly dyeing repairs, and are extremely professional. I hope I never have to have vehicle accident repairs again, but I wouldn’t hesitate to work with Crash Champions if I do.
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September 2023 by Wayne Malas
Our car was damaged by a truck backing into it in a parking lot.We took the car to crash champions and had the estimate within an hour. We decided to go ahead with the repair. The communication throughout the repair was excellent, our rental car was waiting for us when we dropped our car off,the repair work was excellent and our car was spotless inside and out when we picked it up. I would definitely recommend crash champions to anyone needing collision damage repair.Service: General repairs & maintenance
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September 2023 by Janice Sutherland
After having my car exactly 1 month, ithe front bumper was backed into. On the passenger side. The bumper and all parts were repaired beautifully. Chips where the bumper hit the main body of the car was painted seamlessly. It was ready ahead of schedule. And handled very professionally. The car washed before returned was a nice surprise. The person's insurance paid for all repairs and a rental. Although the event interrupted my schedule, I did not have to pay anything out of pocket. Crash Champions would be recommended immediately to others.Service: Painting
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August 2023 by Glenda A.
Crash champions repaired a scratch in my Chevy Blazer so well neither myself nor close friends could tell where the scratch had been before. The whole process was well communicated, streamlined and prompt - Shantell and Shennise(?) did a great job. Hopefully I won't need to use them again but definitely recommend!
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August 2023 by Rebekah Chamblee
After I got into an accident, I tried out Crash Champions and they had my car ready within just a few days. I didn’t have extensive damage so it was easy for them to fix. Highly recommend, great customer service too.
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August 2023 by Ellis Groff
Went for estimate I have a dent in the front bumper just wanted a headlight replacement, he barely looked at the car and came out 2 minutes later and said it's going to cost 4000 and he put that I have to get a paint job on the front as well. Super unfriendly and they act like they don't want to do business at all. I would check out some more places before coming here.
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August 2023 by Colleen Gillings
Had repairs done here on 2 different vehicles. Both look perfect and the staff are great and knowledgeable. Very helpful with the interactions with the insurance company .Services: Painting
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June 2023 by Davis S
Great service ! No more hail damage thanks to Crash Champion branson team ( They also drop off the vehicle to our house ). Big Thanks to Russel & Jacob for repairing the tire as well.
