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February 2024 by Blake Robbins
We’ve gone in tons of time. Always great service and a great product. Reeces Overload for the win!
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January 2024 by Kelly Bonnell
We came in late last night 1/19 and the younger guy working was so friendly and helpful. He was really cool! Great suggestions and he let us try all the flavors we wanted. Ice cream was great!
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December 2023 by April Helfert
Great employees and delicious ice cream.
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October 2023 by Sabera S.
I was there with my children, youngest 4 yr old and my mother ( in her seventies). we ordered icecream and as soon as I paid the cashier said ," we are closed." There was one table and 2 chairs outside and we were five of us. I asked politely if we could just finish the icecream inside the store, but they didn't let us. I thought that was quite rude.
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August 2023 by Mary Huhman
Lady making our ice cream ? was excellent with a fantastic personality. So courteous. Store is very clean.
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August 2023 by Amelia Adams
A very VERY hot guy works here, I support. And it's rlly good tbh 10/10 would come back fr.
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June 2023 by R Waggoner
Great customer service. Threw the ice cream up and caught it in a cup. Then, they sang my family a cute song because we tipped them.
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June 2023 by La'Toya D.R.
Great experience, staff was super friendly…even with my unruly toddler .
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May 2023 by Joe Cooper
I had a good milkshake and the staff is friendly!
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April 2023 by Angelique Turner
Very unfriendly staff and not trained well at all. I got a snickers shake and the girl asked me how to make it. I told her I don't know, I don't work here. She then tries to leave out the chocolate and caramel sauce and I told her i know those are in it. The ice cream itself was ok but staff was not.
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April 2023 by angtur2013
Very unfriendly staff and not trained well at all. I got a snickers shake and the girl asked me how to make it. I told her I don't know, I don't work here. She then tries to leave out the chocolate and caramel sauce and I told her i know those are in it. The ice cream itself was ok but staff was not.
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April 2023 by Cherry Blossom
They have great ice cream
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March 2023 by Eric M.
I went to this Coldstone in Branson down by the Landing last night 3/5/2023 with my family around 8pm. There only seemed to be one employee working there at that time. As soon as we walked in we weren't greeted by the employee, no "welcome to Coldstone's" which we had become accustomed to. The facial expression (he seemed annoyed) the body language (storming around aggressively) of the employee made it seem like he was very put off that we had walked in. We were the only customers in the store and it remained that way during our whole visit. Before we had a chance to walk up to the counter to look at the ice cream choices he was insistent on us telling him what we wanted. At this point, he still hadn't given a smile or any other friendly gesture. Again, not what we were used to when coming here. We let him know the first item we wanted so he started making the order and as he was making the order he continued to be insistent on us telling him the rest of our order. I wasn't sure what the purpose of having us tell him our whole order at one time because there were four of us and it was going to be a lot to remember. At his request we told him our order as he made the first item and when he started on the second item he had to ask us what we had wanted with that order because he had forgotten. This process continued with the next two items. It was quite frustrating because we had felt rushed giving him our order in the first place. The story doesn't end here though, let's talk about the order itself. When we order the "gotta have it" size we are used to the cup being filled up past the upper rim of the cup and sometimes even overflowing. Not this time, the portions in each cup seemed to be the amount given with a "love it" size cup. In all four items the ice cream barely reached the top of the cup and definitely did not fill the cup. When I spend over $7 on an ice cream I expect it to at least be filled all the way to the top. As I watched him hastily make the orders I noticed he was very inconsistent with the toppings, one item had too much toppings and the other three had hardly any toppings. My son had wanted marshmallows as one of his toppings but the employee informed us that there were no more marshmallows so that wasn't an option. Not sure of the circumstances on why they were out of them but that was just another instance of why this visit was so frustrating. The story continues to the register where he totaled our order and we paid. As our visit came to an end, there was no "thank you or thanks for coming" from the employee, he just walked away. We were dumbfounded. We left very disappointed with our experience. The prices are way too high and there are too many other ice cream options in the Branson area for customers to be treated like that. We definitely will not be coming to this store again.
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January 2023 by Jimmy G
Great place for good tasting icecream!
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October 2022 by Kendra Daniels
Well this is the SECOND time that we came and they were out of sprinkle waffle bowls. Which is the main reason we come here besides the ice cream is great. Tipped the servers and no jingle, which was another disappointment. That is another piece to the experience. Oh well all in all it was subpar as are most things this time of year in Branson.?♀️
