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September 2023 by Dakota Rizza
Ol' Herrman Lumber,I loved that company, really did. Such a shame that the Branson is such a stain on Herrman's reputation.Had me haul an unsafe load that fell apart on the truck multiple times, I told the Store Manager who was out there next to me that it was unsafe, a manager with absolutely zero experience running a big rig.Was told to load it anyway, that he was sick and tired of hauling multiple loads, which makes it safer. Sounds made up dont it?After it fell apart the second time, i sent a admittedly heated text to my dispatcher, posted below, explaining its not happening again because i'd go to prison for killing someone on the road because of the load that was MY job to move safely.My dispatcher showed the manager, who then somehow tried to say I threatened HIS life (in the text) and fired me the next morning even after I attempted to explain to him that it wasnt a threat to him. I did say i'd blowup and yell at the next person to try and force me to do something unsafely.He forced me off the property without allowing me to gather my belongings.The text messages was me trying to gey my stuff back, which I did, and showed up in one hell of a truck to get it ?Also, ol' store manager I know you're stalking my facebook. You're right, I cant help myself when it comes to not posting. Maybe if you werent such an ignorant, immature person i wouldnt of had anything to post.How did you become a store manager acting like this? This is absolutely pathetic, I was trying to solve the problem in a civil manner but because you couldnt stand your sensitive ego getting hurt, you acted like this.Oh wait I do know, its because your daddy is the CEO. Good luck when he retires, you're gonna need it.
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September 2023 by Dakota R.
Ol' Herrman Lumber, I loved that company, really did. Such a shame that the Branson is such a stain on Herrman's reputation. Had me haul an unsafe load that fell apart on the truck multiple times, I told the Store Manager who was out there next to me that it was unsafe, a manager with absolutely zero experience running a big rig. Was told to load it anyway, that he was sick and tired of hauling multiple loads, which makes it safer. Sounds made up dont it? After it fell apart the second time, i sent a admittedly heated text to my dispatcher, posted below, explaining its not happening again because i'd go to prison for killing someone on the road because of the load that was MY job to move safely. My dispatcher showed the manager, who then somehow tried to say I threatened HIS life (in the text) and fired me the next morning even after I attempted to explain to him that it wasnt a threat to him. I did say i'd blowup and yell at the next person to try and force me to do something unsafely. He forced me off the property without allowing me to gather my belongings. The text messages was me trying to gey my stuff back, which I did, and showed up in one jewel of a truck to get it Also, ol' store manager I know you're stalking my facebook. You're right, I cant help myself when it comes to not posting. Maybe if you werent such an ignorant, immature person I wouldnt of had anything to post. How did you become a store manager acting like this? This is absolutely pathetic, I was trying to solve the problem in a civil manner but because you couldnt stand your sensitive ego getting hurt, you acted like this. Oh wait I do know, its because your daddy is the CEO. Good luck when he retires, you're gonna need it.
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June 2023 by Meagan Dunlap
Ordered deck wood and 36 boards are cracked (all the way through) or have pieces broken off. We separated the bad boards for the replacements. When the man arrived with the wood, he literally laughed in my face when I told him the boards we're replacing are cracked. I then pointed to all of the good boards without cracks and he still continued with saying "all" boards are cracked. Completely unprofessional.
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May 2022 by billy hayes
The team at Herrman Lumber went above and beyond to help me with my project of building my deck. They walked me through materials and kept me within my budget to build my deck around my pool.I appreciate the time and effort they put in.Thank you all for your help and thank you Ryan for working with me.
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May 2022 by Dasa Hayes
It's nice to go to a place where people are knowledgeable about their product. The team walked us through purchasing our deck. They knew how to build one, so they knew to ask us the right question. Thank you so much to everyone at Herrman Lumber.
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April 2022 by Noah La Fon
I never thought I would switch to #TeamNoTrees until I saw this place. Wow - wood just looks so much better here than on trees. Surely every tree dreams of transcending from the dirty forests they grew up in, to join the luxurious warehouse at Herrman Lumber.
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April 2022 by Movitovi Scyrinxed
They had wood for sale. My wood chuck enjoyed chucking the would. 2 tons of the stuff, that's how much
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March 2022 by Evan Harris
Employees are professional and easy to work with even while getting things isn't always the easiest these days. Awesome experience.
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January 2022 by Kelly Ledbetter
I'm amazed at how Ryan and Chris went above and beyond with their customer service! When the opportunity presents itself, I will always recommend shopping at Herrman Lumber because they were so friendly and helpful!
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October 2021 by Arthur Daugherty
Picked up lumber for my decking repairs. Everyone was very helpful, prices were great, plus I did not know how much stuff that actually have. They are not just a lumber yard. I will be using them a lot more in the future.
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October 2021 by Eric and Hope Bright
Great assistance today! Ryan was awesome!
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October 2021 by Stephanie McMillan
Great service for caulk matching!
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September 2021 by Blenda Marquardt
We had great experience yesterday buying materials for our fall project!! Everyone is friendly, and knowledgeable. And they are especially good to their veterans.
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August 2021 by Cody Conway
Excellent quality! Amazing customer service! Ryan seems to know his stuff. He provided excellent customer service and answered every question I had! I would highly recommend this company over others!
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August 2021 by Emma Forester
The costumer service was impeccable. The atmosphere was genuinely friendly. They made me feel like my order was important they were very personable
