The Home Depot in Independence, MO, is a well-stocked home improvement store that offers a wide range of products, including tools, hardware, appliances, lighting, paint, cabinets, and flooring. Customers appreciate the convenient in-store and curbside pick-up options. While some reviews highlight that staff may be more familiar with prices than product knowledge, many customers have praised the friendly and caring nature of certain employees who go out of their way to assist shoppers. Notably, staff members like Chelsia, Frankie, and Carol received commendations for their excellent service and genuine attitude. The store is recognized for having knowledgeable employees, some of whom possess professional experience in trades, providing helpful advice for repairs and projects. Additionally, customers find the store a good place for building supplies and seasonal items, with a military discount available on some products. Overall, despite some mixed experiences, many shoppers recommend the Independence Home Depot for its selection and service, particularly praising the engaging and helpful staff.
Absolutely love this store! The employees are super helpful and always happy to answer my questions. I always find everything I need for my projects, and the quality is top-notch!
April 2026
Sara at customer service desk was very helpful and knowledgeable helped with an online order descrepancy and made it right. Thank you
March 2026
Customer service goes above and beyond! Austin and Connie were great to work with my issue.
